The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    What is going on...the issues DO NOT stop.

    Discussion in 'Dell' started by chucko83, Mar 1, 2008.

  1. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    (m1530)

    beginning of february i received a laptop with the sec3350 lcd, and the media buttons didn't work after the screen was replaced with another sec3350.

    received a replacement m1530, another sec3350, screen replaced with another sec3350, technician damaged and couldn't put back together laptop.

    THIRD laptop, received LG screen, computer works. i set up netflix, watched 30 seconds, computer freezes completely and shuts down. computer boots, but no screen, nothing nothing NOTHING. talked to xps tech support, ran diagnostic, MOTHERBOARD failure.

    what in the world? i want this laptop but why can't they get me one that works? return it? then what laptop? theres really nothing else i want.

    comments?
     
    chucko83, Mar 1, 2008
    #1
  2. Guitarsmasher

    Guitarsmasher Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    15
    keep trying, the odds of this bad luck continuing are phenomenal
     
    Guitarsmasher, Mar 1, 2008
    #2
  3. vasvas

    vasvas Notebook Consultant

    Reputations:
    29
    Messages:
    120
    Likes Received:
    0
    Trophy Points:
    30
    Tell them how upset you are and ask for a replacement (THAT WORKS!!!)...
     
    vasvas, Mar 1, 2008
    #3
  4. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    im getting a replacement, talking to them now.
     
    chucko83, Mar 1, 2008
    #4
  5. Guitarsmasher

    Guitarsmasher Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    15
    ask for two replacements for your one... ;)
     
    Guitarsmasher, Mar 1, 2008
    #5
  6. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    could netflix have done anything? this sounds far fetched but i can't believe this.

    netflix wouldn't work at first because i had installed it on the other laptops so i had to enable it over the phone for this last laptop.

    the second the guy did that, the movie played and computer froze.
     
    chucko83, Mar 1, 2008
    #6
  7. Guitarsmasher

    Guitarsmasher Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    15
    If it's a motherboard failure, it still sounds like it's your computer since motherboard failures are able to screw everything up and make random things not work correctly.
     
    Guitarsmasher, Mar 1, 2008
    #7
  8. Chiwawa

    Chiwawa Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    WOW, you've had some really bad luck! If you do get a replacement I would definitely keep both systems until a tech can come and swap the LG screen (from the bad motherboard system) into the new one... because you'll probably get another Samsung!
     
    Chiwawa, Mar 1, 2008
    #8
  9. FloydTheBarber

    FloydTheBarber Notebook Consultant

    Reputations:
    16
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    I doubt netflix caused your motherboard failure...
     
    FloydTheBarber, Mar 1, 2008
    #9
  10. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    chucko83, Mar 1, 2008
    #10
  11. dmana1

    dmana1 Notebook Enthusiast

    Reputations:
    1
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    how did you talk them into giving you that sweet case?
     
    dmana1, Mar 3, 2008
    #11
  12. Pai

    Pai Notebook Evangelist

    Reputations:
    464
    Messages:
    657
    Likes Received:
    0
    Trophy Points:
    30
    I have the same bag except it is in messenger form instead of a roller case.
    I have to say, the bag works great! It may look small but it packs alot (lots of small pockets and storage components once you open it up) and overall the material feels very durable, great built quality as well.
     
    Pai, Mar 3, 2008
    #12
  13. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    ok guys, replacement has sec3350, i am doing the swap.

    what do you guys think the chances are that the screen could cause damage to the new one?

    edit: do i need to remove the wireless card connection?
     
    chucko83, Mar 7, 2008
    #13
  14. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    oh and uh...the case is prety sweet. probably a little bit more than i even wanted but i was on the spot when i was on the phone with the customer service, so it was a quick decision.

    basically, i said, how are you going to compensate me. at first hes like "your lid is black, how about the color blue"
    and i wanted BLACK any ways so hes like "uhhh...search carrying case in the dell search and choose one"

    so thats it :p
     
    chucko83, Mar 7, 2008
    #14
  15. Chiwawa

    Chiwawa Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    The tech that came out to do my swap didn't disconnect the wireless card. I can't image the screen causing any damage. Alot of people have swapped in the LG screen... you don't even need to change the LCD cable. Good Luck!
     
    Chiwawa, Mar 7, 2008
    #15
  16. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    what about my warranty? i supose i could always fall back on the accidental coverage haha
     
    chucko83, Mar 7, 2008
    #16
  17. Chiwawa

    Chiwawa Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    Well, since I purchased the LG myself I still have the Samsung to put back in it if I had a major warranty problem and they needed to replace the whole laptop. But, if I didn't have the extra Samsung and I had issues I would just act "dumb" about the whole thing. I assume they wouldn't even look or notice what brand of screen you have. They obviously don't notice how bad the Samsungs are and keep using them. :rolleyes:
     
    Chiwawa, Mar 7, 2008
    #17
  18. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    ok, i did it. the swap was a breeze, lol. heres a pic of whats left of the other one. i'll assemble it tomorrow.

    [​IMG]
     
    chucko83, Mar 8, 2008
    #18
  19. Chiwawa

    Chiwawa Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    Good for you... there's no reason you should have to go through Dell Hell again to get another LG!
     
    Chiwawa, Mar 8, 2008
    #19
  20. scooberdoober

    scooberdoober Penguins FTW!

    Reputations:
    1,718
    Messages:
    2,221
    Likes Received:
    3
    Trophy Points:
    56
    chucko83, what's your screen resolution?
     
    scooberdoober, Mar 8, 2008
    #20
  21. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30
    i have 1680X1050
     
    chucko83, Mar 9, 2008
    #21
  22. chucko83

    chucko83 Notebook Consultant

    Reputations:
    2
    Messages:
    139
    Likes Received:
    0
    Trophy Points:
    30

    you said it man
     
    chucko83, Mar 9, 2008
    #22