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    What is the current situation with Grainy Screens?

    Discussion in 'Dell' started by DMAK02, Sep 17, 2007.

  1. DMAK02

    DMAK02 Notebook Evangelist

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    I have replaced 2 times!! and still have a crappy AUO screen. Has anyone else gotten a GOOD screen?
     
  2. Tex1ntux

    Tex1ntux Notebook Consultant

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    I got a good screen.
     
  3. Kabeio

    Kabeio Notebook Enthusiast

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    I hope ur not replacing just because its AUO. Because my AUO is perfect.
     
  4. Devedander

    Devedander Notebook Evangelist

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    I have had 2 LG panels, both grainy, and one AUO which was more grainy.
     
  5. DMAK02

    DMAK02 Notebook Evangelist

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    Oh no, I was replacing because both AUO screens were grainy. I read somewhere that most AUO have grainy screens.
     
  6. manu251125

    manu251125 Notebook Consultant

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    well, they said they werent using auo anymore, so i guess you wont get an auo screen.i got a SEC screen, and it is perfect
     
  7. cvx5832

    cvx5832 Notebook Evangelist

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    1440 x 900 AUO screen on a D630 and it is perfect.

    Purchased July 2007.

    Paolo
     
  8. DMAK02

    DMAK02 Notebook Evangelist

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    I'll call Dell tomorrow.
     
  9. r30028

    r30028 Notebook Consultant

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    pretty sure they are still using AUO
     
  10. DMAK02

    DMAK02 Notebook Evangelist

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    Yeah I think they still using AUO too, because I changed mine a few weeks ago.
     
  11. LocalmotionSC

    LocalmotionSC Notebook Enthusiast

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    how do you know which type of screen you have? and how grainy is a grainy screen? is it obvious if you get one because i noticed some distortion in the bottom left of the screen.
     
  12. rahamanpatrick

    rahamanpatrick Notebook Geek

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    Received my laptop on the 14th of September and my 1440 X 900 Samsung (SEC) screen is beautiful.
     
  13. val23

    val23 Notebook Consultant

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    rahaman... so you have no grainy issues at all? when did you place your order?? maybe the screen issue is fixed.
     
  14. nick90274

    nick90274 Notebook Guru

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    Got my 1520 about a week and a half ago and have a Samsung screen that isn't too grainy, but the colors are really washed out. It's being replaced tomorrow so hopefully I get a good screen this time.
     
  15. chelet

    chelet Notebook Deity

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    Right Click Computer icon
    Click Properties
    Device Manager
    Click + next to Monitors
    Double-click Generic PnP Monitor
    Details tab
    Click dropdown menu box and choose Hardware IDs
    Your monitor info should appear

    It varies. If you can't tell if your screen looks clear, it isn't worth worrying about.

    Graininess is all over the screen, not just one area. It's most obvious on white or very light colors.
     
  16. zfactor

    zfactor Mastershake

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    THEY ARE STILL USING AUO.. trust me i now know 2 people as of tonight that recieved systems one on friday and one today both have auo's and both look like crap.. both are the wsxga though which seem to have a lot of issues
     
  17. shadou

    shadou Notebook Consultant

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    I doubt they would stop using AUO screens, from what I heard AUO and SEC are the main suppliers and LPL is what Dell uses when they run short of screens. My SEC's backlighting is a bit uneven, its dim, somewhat discolored and has light leakage. However, it doesn't have graininess, about the only solace I can take in it.

    It seems that LG for the 1500/1520 is about as good as it gets, but it is not the same for the 1400/1420. AUO appears to be the most afflicted with graininess though. About two weeks I received a grainy AUO, so I still believe Dell is using their screens.
     
  18. DMAK02

    DMAK02 Notebook Evangelist

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    Guys, when they are installing the screen. If you look bottom left corner of the metal part... you will see a print saying AUO
     
  19. pro101

    pro101 Notebook Consultant

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    Grainy Vista looks like a widespread issue and we are blaming the displays while it's not obvious the display hardware is responsible for it. I have 2 systems, a Dell Inspiron 600m with XP and the new t61p running Vista (and apparently the good LG screen, which I find grainy and washed out). Using the same EXTERNAL monitor, the Vista notebook generates a slightly more grainy picture than the XP system.

    Is this a Vista (or other Vista related) software issue and not hardware dependent?
     
  20. Smooth317

    Smooth317 Notebook Geek

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    Do we really need eleventy billion threads for this topic? The more posts, the better of course... but all in one thread would be nice....
     
  21. pro101

    pro101 Notebook Consultant

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    Is there a solution to the problem in one of the threads? (aside from getting a new screen)
     
  22. 000111

    000111 Atari Master

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    currently dell has not fixed the problem. i just received a grainy replacement from dell. worse than the first. no fix in the threads, don't think it's possible (seems like a cheap hardware problem). you have to hope you get a good screen. hasn't worked out for me, that's for sure.
     
  23. nolo451

    nolo451 Notebook Guru

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    When you say Dell has sent you a replacement, do you mean they ship one out to you and they send a pc tech to your house to replace it, or does a tech come with screen in hand?
     
  24. 000111

    000111 Atari Master

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    they shipped out a whole computer. i couldn't believe it had yet another grainy screen. i shipped it right back. if you have a better warranty (in home), they may send a tech with a screen. either way, i have heard of more cases of bad replacements than good- but maybe that's because the people who get good screens aren't as likely to post about it.
     
  25. anne@dell

    anne@dell Company Representative

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  26. kevanio09

    kevanio09 Notebook Enthusiast

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    my auo screen is great, not amazingly bright but i dont mind overmuch
     
  27. mmm59

    mmm59 Notebook Enthusiast

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    I have a very nice AUO, 1440x900,very bright , non-grainy, there is hope.
     
  28. n19htmare

    n19htmare Notebook Evangelist

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    Anne, we appreciate that you have looked into this. Now you can take this info and shove it right where it belongs...................in the trash.
    The info you guys posted or rather Michael posted is utter non-sense and PROOF that you guys, the so called "Dell Techs" have not a clue about this stuff.

    Please explain me the following.

    Panel 1: AUO2077 WXGA+ 15.4" 1440x900 resolution. This screen is glossy but VERY grainy

    Panel 2: LPLF LG WXGA+ 15.4" 1440x900 resolution. THis screen is glossy but NOT GRAINY.

    So there you have two of the SAME EXACT screens besides the manufacturer but the LG has 0 grain.

    Why doesn't the WXGA glossy have this effect?

    Frankly, you dont know what you are talking about. So rather then feeding us what I call a crock of *****, why don't you guys work hard to resolve this issue with you LCD suppliers.

    I'm sick of you trying to blow this problem off.
     
  29. Dangnabbit

    Dangnabbit Notebook Enthusiast

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    And why are Dell techs, in some cases, replacing screens numerous times for the same customer if the screens are supposed to look like that?
     
  30. k2theman

    k2theman Notebook Guru

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    I just had my grainy AUO2077 replaced today with a CMO1538....no more graininess. Both screens were 15.4" glossy WXGA+; one was grainy, and one wasn't. It's as simple as the AUO being a poor quality screen - it has nothing to do with the glossy coating.

    This PR damage control garbage does nothing but aggravate the customers who actually know that it's a giant load of BS.
     
  31. Mimino

    Mimino Notebook Communist

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    lol @ anne@dell - nice explanation u guys put out there haha
     
  32. Jarrod

    Jarrod Notebook Evangelist

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    Is she an actual employee of Dell or some prankster?
     
  33. kamote

    kamote Notebook Geek

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    i dont believe she said she's from Dell.
     
  34. Mimino

    Mimino Notebook Communist

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    well, her nickname pretty much explains where she's from
     
  35. Jarrod

    Jarrod Notebook Evangelist

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    And so does my display picture. :D
     
  36. lambchops468

    lambchops468 Notebook Evangelist

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    i have suse linux 10.2

    still grainy

    AUO2077

    its crap. grainy. dell is crap. but dell is cool because the linux community is supported by them. but now they use grain screens. crap.

    i tried a replacement. i got another AUO2077. It makes sense that they only use the LGs if they run out of screens:

    the AUO's and SEC's that they buy failed quailty check. simple. they're cheap

    LG, being the most awesome korean company ever would never sell failed-QC items, so they are more expensive.
     
  37. Junr

    Junr Newbie

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    I have a 14.1 glossy LG Phillips screen on my Vostro 1400 and is very Grainy/Sparkly too with very bad viewing angles and 2 stuck pixels, Now my $398 acer laptop have a perfect 14.1 glossy LG phillips screen, so is clear that this problem is affecting all SCREEN manufacturers, looks to me thats is more a problem of the dell True Life coating...
     
  38. Mimino

    Mimino Notebook Communist

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    mine too lol
     
  39. shadou

    shadou Notebook Consultant

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    I received my 2nd replacement, and got an LG screen (LPL0000)! However, there still is some grain and I'll need to compare with my SEC3157 screen to be completely sure.

    I'm thinking that this is more a problem with the TrueLife coating than anything else now, or it might be that an LG screen doesn't mean anything when it comes to 14-inch 1200x800 screen, but only does some good with the Vostro 1500.
     
  40. HI DesertNM

    HI DesertNM Notebook Deity

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    I have a LG 1280x800 LG on my HP dv6500t and its brillant... bright, nice whites no graininess etc.. If you read the hundreds of threads on this forum you will see a definite trend. Most of the problems are wxga + 1440x900 screens. Forget about the glossy argument. HP sells nothing but glossy wxga screens with their dv2500t, dv6500t and dv9500t and for the most part people love their HP screens. Most people say the same things about Dells glossy wxga screens.. they are good. It might be a combination of higher res screens and TL but since dell does not offer the wxga + in matte, we have nothing to compare with. But for now, take my advice, again, stay away from wxga + on dells 1420 and 1520. I don't think that res is an issue on the 1720. Even HP offers wxga + on their dv9500 17 inch screen. I have never seen a non grainy wxga + 14 or 15" screen. Some say LG makes a nice one. But I am inclined to think that the chances of getting a nice wxga + for a 14 or 15 inch display are pretty low.
     
  41. chelet

    chelet Notebook Deity

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    Or with wsxga+ 1680x1050.
     
  42. shinji257

    shinji257 Notebook Deity

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    Is this with just the 15" glossy wxga+ screens? I have a 17" wxga+ screen (matte finish) and it is fine. SEC model. My last laptop had a LPL (LG) model and it was also good but the dark spot on the lower right bugged me a bit. Both have good color contrast from what I can tell.
     
  43. ANTDOD

    ANTDOD Notebook Consultant

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    I have just received M6300 with 17" 1440x900 (LG) and it is not grainy. There is a light lickage at the bottom but it does not bother me.

    Regards
     
  44. Samuel613

    Samuel613 Notebook Evangelist

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    A client of mine just got his replacement Vostro 1500 and I checked his screen - it's an AUO wxga+ screen, looks fine to me (no grain AFAI could tell), and he's quite happy with it.
     
  45. shadou

    shadou Notebook Consultant

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    Well my issues have stemmed from the 1200x800 resolution 14-inch screens, maybe I'm just inexperienced at looking at laptops and just being picky, but I was positive my replacement AUO had lots of grain. Yet, I had a friend with a Macbook that had grain and uneven backlighting, and he didn't even know what I was talking about.

    It might actually be a spreading hysteria about these Dell screens lol, but the LG screen I received still has more grain than my SEC, although I haven't been able to compare colors, brightness, and contrast yet.
     
  46. ericsium

    ericsium Newbie

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    Just got my Vostro 1500 today (1650x1050) with Windows XP and 8600M GT. It looks wonderful, no graininess as far as I can tell. I checked the screen info and it appears to be an LG screen. Maybe luck, or maybe Dell is addressing this problem.
     
  47. shadou

    shadou Notebook Consultant

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    Just did some minor comparisons, and both screens really come out comparatively similar, each with strengths and weaknesses. The LG screen has AMAZING viewing angles compared to the SEC, I can almost view the screen normally from a 180 degree angle on the LG while I usually have to keep staring straight into my SEC for even a chance without distortion. LG also has a bit less light leakage too, although not by much.

    The SEC is less grainy than the LG, and is amazingly brighter. Maybe because the LG was running on battery (brightness was turned all the way up everywhere regardless), but for some reason it appeared dimmer. SEC also displays colors better, with deeper blacks and just deeper colors in general. I remember my SEC was somewhat dim like it was in a smoker's house on a white screen, but the LG does not have this effect.

    I'm a bit torn on which to choose, but the replacement has a looser hinge, which might be the tipping point to just maintain the status quo and keep the SEC, horrible viewing angles and all.

    Note: Models SEC3157 and LPL0000. Both screens are 14-inch 1200x800 resolution.
     
  48. HI DesertNM

    HI DesertNM Notebook Deity

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    Thats interesting. So you say your LG has some grainy issues and is not bright enough? My 1280X800 wxga LG on my new HP dv6500 is very bright/no grain with excellent viewing angles. The best comments I have seen for the dell 14" screens is the matte screen. But all this talk about problems with even the regular wxga with dell makes me wonder. I am thinking that it may be true that Dell is using cheaper/inferior panels. Maybe Dells screens are truly worse overall then HP and others. I know they use 6 bit panels as well to cut costs.. this probably has a more traumatic impact on the higher resolution wxga + screens. All I know is there can be a huge difference in quality in LCD's these days. The HP screen I have now is light years better then either the crap SEC or AUO ones that Dell tried to unload on me. All I know is HP consistently uses nice looking screens and rarely do you see or here anyone complain about them. Dell, on the other hand, has serious problems with displays and constant complaints. One only has to wonder how one company can literally eliminate the issue while the other can't. Personally, I feel the reason HP has nice screens is that they made decisions to make that a goal.. it was intentional. As well, Dell has made intention decisions to use cheaper panels to fatten up the margins.. they put this at a higher priority then having nice looking panels. This is the conclusion I came to and why I will never buy dell again.
     
  49. 000111

    000111 Atari Master

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    well, i just got my wsxga+ screen replaced at the depot. the csr promised me the screen would be good, and he also promised me to replace with the LG, since i had already had an SEC3350 replacement that sucked.

    long story short- the new LCD is horrible. it's an SEC3350 again, so i have now had three SEC3350 screens that were all terrible. i am going to return this piece of crap.

    i suggest you all forget about dell if you want a decent LCD. their LCDs in the 1420, 1520, and the similar vostro models pretty much suck at resolutions greater than wxga. i'm going to get an HP. dell will never get my business again.

    don't listen to the ridiculous remarks of anne@dell, or anyone else at dell about this. she has lied about it on this very thread. part of the manufacturing process, my ass. i am tired of dell lying to me. if you get a dell and have these problems, you have been warned.
     
  50. omnisin

    omnisin Notebook Enthusiast

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    Ok I got a AOU screen and it looks pretty good, but the default resolution (1400 x 900) makes things wayyy too small to read lol.

    what resolution do you guys use on a 1520? should I switch during gaming?
     
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