Who usually ships Dell stuff

Which shipping company usually ships Dell? I'm asking this cause, my laptop was shipped on Aug 25th and said est on Aug 29th. It is now Sept 10th and still no laptop. Where ever it's coming from, I don't think it would take this long to get here. I go no tracking number nor did they say who they shipped it by. And I live in Manitoba, Canada.

 

It seems to be typically DHL.

 

Hey there,
Ok something is amiss here ....You need to contact Dell, and find out the status & get a tracking number! You should also, be sure to get a case number per the conversation sent to you by e-mail (case numbers are a logged record of the conversation and actions being taken)

If, I were you...I would do this first thing when Dell CA, opens for business tomorrow! :yes:

In Canada, doesn't Purolator deliver the Dell's?
For some reason I'm thinking it's Purolator...
In the US it's DHL (well, at least where I live)

Good luck to you, and keep us posted!

Cin

 

I called Dell CA this morning and they said my order is coming from Dell US. This is normal or what? They were unable to give me a tracking number or any information, since it's coming Dell US. So yeah, I don't like the looks of this.

 

I believe they do ship from the US..from what I have been reading...Any fellow Canadians of this nice person...can please add...that would be great!

Here is some info I pulled for you!

Do you have this linky from Dell CA's site: Order Status...
http://ausoladcacm.us.dell.com/ostatus/index.asp?language=E

You should have a order number on your paperwork that you can check the status.....
http://support.dell.com/support/top...pport/en/find_customer_number?c=ca&l=en&s=gen

Information regarding tracking numbers:
http://support.dell.com/support/top...&component=-1&lang=-1&doclang=en&toggle=false

Or, try calling this number:
Order Status 800-847-4096 1-2-1

Check this thread...specifically #12 Les's information: It talks about the order processs..
http://forum.notebookreview.com/showthread.php?t=152017&page=2

Try checking that link I gave for your order status, or call the phone number provided...I hope this helps you some....


Cin

 

I got an e-mail saying it was shipped on Aug 25th, but never provided a tracking number or anything like that. Just saying it was shipped and an est date of Aug 29th. Even when I called, they didn't know the tracking number or anything. Just saying it was shipped. So who knows when it will get here. For all I know, my 1st payment will come out and I probably still won't have it. Cause I know for a fact, it shouldn't take 2 weeks.

I just went into my e-mail saying that they shipped. I noticed the Track this shipment. So I clicked on that, and gave me an error. But all I will say is, this will be my 1st and last time ordering from Dell.

 

Well, I got my laptop yesterday when I got off work lol. Go figure. The moment I say something about taking it's sweet time getting here, it will show up lol. I would have posted lastnight, but I couldn't get the internet to work on it. Then as soon as I did, I don't know what happened but my wireless router won't send any signals. So now I gotta screw around with that after work. Joy. I'm at work right now, thats why i'm typing this to give an update.

 

Hey there!

That's great news!!! I'm glad you received it, and now you don't have to worry anymore! The good thing is you have it NOW! Congrat's to you!

Things always have a way of working out for the best in the end..and this worked for the best, in your case!!!!

Let us know how everything is working out with it


Cin

 

That's really odd for it to take that long. Purolator or the carrier who handled it in the States before it was given over to Purolator in Canada likely lost the package for the past 12 days or so and then all of a sudden someone tossed it back in the flow of mail.

My E6400 shipped either the 10th or 11th (Dell says 10th, Purolator says 11th) and today it entered Canada, was given over to Purolator and left Toronto, presumably to Halifax to be put on another truck bound for Sydney.

Can't wait for Monday!

Greg

 

Hey delivery for Monday, and for an awesome lappy! What more could you ask for?? WoOT!!! Congrat's!!!!

 

Well, at least in the US we have these morons called DHL that ship most of Dell's stuff.

 

Purolator =

I may have been saying Monday and that, but the phone call from Purolator on Friday said to expect it today. So, ordered 9/4, shipped 9/10 (though I think it was that night - I don't think it went anywhere) and arrived 9/16. Remembering that that was over a weekend, and I don't know what they do on weekends, that isn't bad for being almost a week ahead of the original ESD of 9/22.

It's awesome.

Greg