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    Will a Dell guy come to my house to replace grainy screen?

    Discussion in 'Dell' started by bmnotpls, Jul 26, 2007.

  1. bmnotpls

    bmnotpls Notebook Deity

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    If I get my 1520, and it has a grainy screen, will Dell send a guy out?
     
    bmnotpls, Jul 26, 2007
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  2. Gloomster

    Gloomster Notebook Consultant

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    What kind of warranty do you have?
     
    Gloomster, Jul 26, 2007
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  3. bmnotpls

    bmnotpls Notebook Deity

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    Whatever is the normal one. I didn't change anything under the warranty options.
     
    bmnotpls, Jul 26, 2007
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  4. Greg

    Greg Notebook Nobel Laureate

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    Check your invoice for 'at home' service. Last I checked the default option was for 1 year mail-in service but I am not 100% sure.
     
    Greg, Jul 26, 2007
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  5. Gloomster

    Gloomster Notebook Consultant

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    Also, it doesn't sound like having someone come out and change the screen will neccesarily fix your problem.
    With the standard mail in warranty, I would guess it is unlikely they will come to your house to change it, but with the at home service they would.
     
    Gloomster, Jul 26, 2007
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  6. Jdban

    Jdban Notebook Consultant

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    "Type 3- Third Party At HomeService, 24x7 TechnicalSupport, Initial Year"
    Is that it?
     
    Jdban, Jul 26, 2007
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  7. condor63

    condor63 Notebook Enthusiast

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    I have the same warranty and there is a Dell repair person scheduled to come to my residence to replace the screen for light bleed off, set it up via the online chat, they did the diagnostics (FN key simultaneous with pwr on @ pwr up) and after the bleed off was verified they scheduled the in home repair.

    Good Luck
     
    condor63, Jul 26, 2007
    #7