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    Windows MCE: "video decoder not installed or not working"

    Discussion in 'Dell' started by adpirz, Jul 12, 2006.

  1. adpirz

    adpirz Notebook Consultant

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    I recently reformatted the HD, and when i'm going through the MCE set up, there's a step where it has to test the sound through the speakers, but it says the video decoder is not working or not installed. also, post-format, the audio sounds a wee bit crackly. where's this decoder?
     
  2. Amber

    Amber Notebook Prophet NBR Reviewer

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    You need to request Cyberlink PowerDVD from Dell's Tech Support. They should send it to you free of charge and within 2 business days.

    You can also find free decoders on the web. There are several to choose from, but I personally like PowerDVD.
     
  3. adpirz

    adpirz Notebook Consultant

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    gracias, again
     
  4. adpirz

    adpirz Notebook Consultant

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    ok, i found another cyberlink dvd disc that i had for another computer, installed it, and it plays dvd as well as with windows media player, but the MCE is still showing a decoder error. i tried restarting as well. anything?

    in fact, i really wouldn't care if i could find some kind of stretch feature in regular WMP for 16x9 screens
     
  5. gridtalker

    gridtalker Notebook Virtuoso

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    Make sure all your drivers are updated