Would you say dell is over priced?

Would you say that Dell is over priced because of the name or they offer the most reasonable prices in the market today?

Vote.

 

Yes their prices are higher then other companies, but here's why. You get what you pay for. And in dells case its good build quality, and the best support in the industry. Dell supports their notebooks very very well. All those manuals with the pictures on line, cost money to make, same with developing all their special driver updates for the assorted components in their systems. Yeah they may cost a bit more then other notebooks, but your paying a premium for a premium product.

 

I don't know I've found quite the opposite... A customized 6400 is quite a bit cheaper than similar notebooks by other companies (for example HP). But this cheapness in my opinion can be attributed to the use of cheaper parts, and a worse build quality. I do agree however that their support is good.

 

Well, i think it depends. Some models will be cheaper, and other will cost more , when compared against other manufacturers models. Generally, its difficult to say. I can't really comment on service, because I have never owned a Dell.

 

I say if you don't use a coupon, or get a discount, they may be a bit higher than some competitors. But really, their prices overall are not bad.
And when you throw in some of those insane coupons, you've got a great deal.

 

i vote "no". since if you get them with coupon, then prices should at least be fair, or sometimes be a bargain. if you don't get them with coupon then yes, their prices are a bit steep for what you get.

 

No, and doubly so if you take the time to give a hard search through the outlet, I recently picked up a m1210,core2,2gig ram,dvdrw,and gf7400 for just under $1000 including taxes, that was my second outlet purchase in a years time,and both machines have been fantastic, no complaints

 

IMO, I would have to say no dell isn't over priced, compared to other notebooks with the same specs dell is alot cheaper, and like everyone said with the discount coupons it makes them even more so.

 

I don't think they are either I recently bought from the dell outlet waiting for laptop to come and it so far is a incredible deal! I was going to buy hp, but I think their new models are ugly, I liked the looks of the dv5000t much better then dv6000t and they charged way more for the dv6000s options if was much cheaper to configuere a 7400 on the 5000 then the 6000 so Iam glad I went with dell

 

I just got the laptop in my sig. new, for $1250 with a 3 year warranty.

Go to HP, Gateway or elsewhere and spec something similar and see. I bet you end up in the $1500 to $1900 range, or higher.

I almost bought it with the 20% coupons, but when I saw the 30% coupon, it was a no brainer.

I'm happy with the build quality, it's much better than my last Dell Inspiron 5150, which was a borderline lemon. Actually, that's not fair, the 5150 was fast and stable. The motherboards did fail, the thing was heavy and the power brick was HUGE, the fan was loud and I hated the Pentium 4, but, some of that is not Dell's fault. The Pentium 4 was a sucky cpu.

The service can be frustrating, but I only need them to authorize hardware repairs, I don't need any help with software/system issues that I can't figure out myself.

 

Yea dell is the defintion of cheap. They are not overpriced in any way. Just look at the voting results.

 

Customer Service is always based on who you talk to.
Since Humans are on the other end you will always get a hit or miss when it comes to your support.
Someone might of had a bad day coming into work or have family problems, who knows...
I had called in to get a Install CD for my 9300 and the person who I talked with knew exactly what I wanted and he placed a order for it. It came in two shipments since one set of disks were out of stock at that time and they were send using 2 day air. I didnt have to pay for anything and I got what I wanted without any troubles.

Its the same with any cell phone provider or CSR for that matter. Sometimes you get a ass sometimes you get a angel, its a coin toss.

 

I would say that Dell is cheap in comparison to other well known companies. Though you may think that Dell customer service is not that great that does not determine if you think that Dell is cheap. But that is my opinion

 

Dell won't ever have the design vision that Sony and Apple have, which is essentially the reason that lappers from those two companies cost more for roughly the same components.

But in the "everything else" category, the value (esp w/coupons) is top shelf.

 

I'd say "Would you describe dell as overprices?" is the opposite of how I'd discribe Dell.

 

like others said it depends on if you get the deals or not. But also as well i guess it depends on which series you get, the Inspiron series seems relatively cheap at times though im not sure on the build quality i always thought they looked a bit average, but then there is the XPS series which is just insane on the pricing. Though the hardware they use at times as well i noticed sometimes isnt as high as what you could get at other places e.g only 533mhz ram instead of 667mhz, or the lack of a higher gpu for the 15.4 e1505.

Of course not everyone needs or wants that, and if thats the case they can have great deals at times

 

It would depend, dell has a lot of deals though and my system I called in and haggled a bit to have them match someones order # where they got deals plus a coupon glitch for 200bux off. m1210 c2d, a/v,gforce,9cell for 1648 CDN(tax+shipping incl) with 3 yr warranty is a good deal to me. I was looking at this used sony sz for 1600 w/o much warranty.

 

they are way over priced... how ever to get the x1400 which is decent mid range card in my price range this is best deal i could find

 

way overpriced compared to what?, your individual wants? I wish everything was free,but that sadly is not the case. Dell typically is the best bang for the buck, sony, high end toshiba, and boutique brands like voodoo and alien ware are what I consider to be way overpriced, in terms of features and overall performance, I feel that Dell is the value leader right now, and has been for awhile.

 

Yea not everything is free. I think everyone would like systems for ridicously low prices but thats not going to happen. Your budget must be unrealisitic for your wants because you cant find better deals then dell. Dell is the exact opposite of overpriced; in fact, when I read the title of this thread I thought he was being sarcastic.

 

Depending on the series/unit in question, Dell is both very cheap and moderately expensive. Take the new e1501 for example - it is a cheap copy of the e1505, but the discount is not that much. Dell hopes to make money in that model by dropping the price by $100-200.

Then look at the m1210. It's a great model, packed with features and power. There are other units in the neighborhood of two to three hundred dollars less (granted they don't have wi-fi catcher and mediadirect)

Overall, the "e" series is a great deal, the e1405 and e1505 are well priced.

 

Dell is not overpriced. I have owned several dells and price was never the issue.

Lately however, build quality is sketchy for the inspiron and even the latitude lines(I am typing this on one) and all the bloatware that dell puts on the laptop is a pain to remove. So the machines are in no way the best you can find. But if you are interested in value for money, its pretty good.

 

The model line makes a lot of difference. My plan in general is to use a laptop 1-2 years and sell it on craigslist as used. To this end, I don't want to spend as much money up front.

ie, say I can get 50% in sale after 1-2 years.

XPS: $2500/.5 = $1250
E1505: $1250/.5 = $625

So, I would never buy an XPS. It's not going to make me twice as productive, is not twice as fast, and "style" is one of the least important things to me.

I play old games (BF1942, GTR), so, if you want to play new games, then, that skews things, since gaming on a laptop is an expensive proposition. That said, some of the prices on E1705 with 7900GS look unbeatable.

I'd rate the E1505 in my sig as an above above average or excellent value for the $1250 I paid for it. Very capable laptop for minimal cheese.

 

I got my m1210 very nicely equipped, core2,2 gig 667 and gf7400 for under a grand shipped through the outlet

 

I would say to an extent.

The XPS lines are severely overpriced. We all know the m1710 is nothing but a gussied up Inspirion E1705. But when similarly equipped the xps comes out nearly a 500-1000 ahead. Why? Because of the lights and plastic red/black dell cover.

That seems to be the only significant difference.

m1210 you're paying a premium for it's size.

The m2010. Sorry you'd have to be an idiot to buy one.

I will say though, they have remarkable build quality.

I don't work for the auto industry, but I am part of it. There's a theory that's going around in our industry, maybe you guys have picked up on it, but it makes some sense. We related build quality to the day of creation for the vehicle. Meaning if they production date starts on a Friday, you should expect not so much great quality. Likewise Monday. Tuesdays and Wednesdays are the "best" days to start a product. Thursday's are okay. Saturdays are bad days.

The correlation is that build quality is related to worker attitude during the week. If your laptop is started on a Friday, that means all the workers just want to get out of work and get home and do what they want to do, they don't want to spend anytime working. Just get the check and go. Saturday is the same with the added bonus of maybe a hangover. Monday, everyone feels ****ty on a Monday morning. It's depressing as it is, no matter what age, Monday's suck and again no one wants to do anything. Tuesdays people start coming out that depressed state of the week, and begin to work like the regular drones they are. This ethic peaks on Wednesday. Thursday people start getting impatient and want the weekend to come so they start to slack just a bit and rush things.

This is all just theory. But when you look at yourself or your co-workers, you can see it. Mondays suck. Fridays everyone is fidgety. Wednesday is the normal typical groove.

 

1. You are supposed to get a different level of service with XPS. I think you call an entirely different call center and are supposed to wait less time on hold and get technicians with more training.

2. The XPS should also be somewhat better built.

3. Lights and fancy pants nonsense.

I'm cool with Inspiron. As I mentioned above, for the $1250 I spent for the laptop in my sig with a 3 year warranty, it is a tremendous value. You have to play the coupon game, but, hey...

 

I love my 1210, esp. fo the size. I don't feel I overpaid. It's only money anyways. It's what I wanted, and I felt I was charged accordingly.

 

dell are the best. show me other companies' offers that are better deals for the money in USA?
dell are like kerbeck chevrolet... remmember the guy on the adds saying:
"ill beat any price in america of a brand new chevvy or ill give you five grand! im not foolish im confident.."

 

I only spent $150 more on my outlet m1210 than I did on my e1505, and my m1210 was better equipped, I got lucky and found someone that really liked my e1505, wanted me to help them configure one, and in the end just sold it to them for what I put in it, then quickly snatched up an m1210, I'm extrememly happy with both purchases.

 

I would say no I was looking at a Toshiba Qosimo and the Dell XPS 1710 I got more hardware specs with the Dell than the toshiba at a lower cost.

 

My two cents on this, is Dell can be cheaper. But, you gotta play the system correctly to get it.

For instance, I configured a Core Soloe 1405 recently and I could get the SAME machine with more memory, larger HD, faster proc (Duo T2050) etc. for less by choosing the higher priced option by default (so you got 25% off instead of 9%).

For the simple consumer, I am sure they could get better deals elsewhere. HP/Compaq is very consistent in their pricing -- you don't have to play games to find the good prices. Dell is netter than they were 6 months ago, but they are still more confusing than many other sites.

 

No, when I was shopping for a LT last year they were among the most reasonably priced, along with C-HP. I ended up with a bargain priced Compaq. I was strictly looking for budget use. A little tricky though with coupons, and user and credit card discounts.

 

After dealings with Compaq, HP, and Gateway in the past; I'd have to say Dell has the best cost for quality of any of the other 3.

 

only on occasion and only compared to some. there home and office laptops have so-so build quality and certain parts can cost quite a bit. All in All, dell is a decent company, but come time for my next notebook,I may be looking to another company unless dell decides to offer something more appealing.

 

Yes, I totally agree with you guys that Dell over charge their products. Even though they over charge their products I will still purchase any Dell products because they have good customer service. Although Dell's customer service is located in India they are willing to help anybody that have any questions. Another reason for buying Dell is for their quality. I have several Dell computers in my house and none of them broke and they are very durable. My first Dell computer was purchased 6 years ago and it is still running fine. I still play counter-strike and guild wars on it and there's not much lag when I play. Therefore, I think Dell computers are worth to buy.

 

i dun use discount coupon, but i stil think its not overpriced.

 

its not over priced if you play smart.
You need to put in a bit of effort to check for coupons or deals in the outlet...

Having used an XPS 1210 (core2duo, 1gb ram. 60gb HDD etc) for almost 2-3 months now, and having paid only $880 for it (outlet), there is no way I can say dell is overpriced.

 

" Although Dell's customer service is located in India"

I don't think all dell CS is in India, either that, or they have some really american sounding tech reps with american names.
Though I have come across some Indian CS people. Regreatable chating with them seems to never end well.

 

Dell home all out sourced, small buisiness and XPS is american based, though they do employ a wide variety of people, so you might get someone with an accent, its never really been a problem for me with Dell, it has been for some other companies though. If the language barrier is a problem for you, simply use online chat, its usually quicker and easier, plus you can save a record of the chat for future reference if needed. If a rep tells you something that turns out to be false, a CS manager will usually make an exception and make good on what you were told if you can back it up, simply claiming so and so doesnt carry any weight, records of emails/chats/case numbers can make all the difference in the world.

 

^ thats definitely true. Too bad I can never connect with anyone through chat even after waiting for 45 minutes.

 

I've always been connected to chat within a few minutes, as stated in another post, I belive they are presently drowning in Vistas wake.