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    Wow, impressed with dell sales guy

    Discussion in 'Dell' started by k2yip, Aug 10, 2007.

  1. k2yip

    k2yip Notebook Enthusiast

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    I just called his extension
    I ordered a laptop about 4 days ago
    I asked him his name, and he recognized me by my voice and said hi + my name. I was calling from my friend's house too, so it wasn't caller ID that gave away my identity.

    I'm actually really impressed with this guy. After hearing about how bad dell salespeople are, I was just a little shocked.
    I'm giving his manager some positive feedback
     
    k2yip, Aug 10, 2007
    #1
  2. Reserved Egotist

    Reserved Egotist Notebook Enthusiast

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    Yeah, in Malaysia I called the guy up and he recognized what I wanted. I was pretty impressed; then again, it could be my American accent which isn't common in Singaopre or Malaysia ;)
     
    Reserved Egotist, Aug 10, 2007
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  3. tymonc

    tymonc Notebook Consultant

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    Thats kind of weird haha, but interesting how the sales rep recognized you immediately.
     
    tymonc, Aug 10, 2007
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  4. ike2187

    ike2187 Notebook Consultant

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    thats how all sales reps should be :)
     
    ike2187, Aug 10, 2007
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  5. Greg

    Greg Notebook Nobel Laureate

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    Some have better memory than others, but yes it is nice to have that happen sometimes.
     
    Greg, Aug 10, 2007
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  6. ATR90

    ATR90 Notebook Evangelist

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    Maybe he was new on the job and the other reps didn't teach him how to be a Dell CSR... :D
     
    ATR90, Aug 10, 2007
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  7. manzi

    manzi Notebook Evangelist

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    Lol i called up a Dell rep and he told me to get of the line! I was like wtf!?!
     
    manzi, Aug 10, 2007
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