XPS 1330m Missing Fingerprint reader

hehe, just saw that i didnt have the fingerprint reader that i ordered... and i got a spanish manual, i live in sweden, maybee its the S that is confusing

Ohh well, at least i am happy with the delivery at last.

Just needed to whine a bit

Cheers

 

u dint get tge fingerprint reader?
u shud return it n get it. its really good and convinient.
i hooked most of my passwords i use online.. and now i just have 2 swipe my finger and CH-CHING!

 

Yeah, i just realized when i was finished with my vista x64 installation and was beginning to install the drivers... then well... where was the reader

Well i'll call them on monday, cause now they have gone home at dell where i live... but hmm, i really dont want to send it back in and w8 for a long time again. How does that work btw?

 

You shouldn't need to send it back in, they should just be able to come out and replace your palmrest with one that includes the fingerprint reader... I remember reading about someone else with the same problem, apparently all they have to do is connect a couple of wires for the reader, and replace the palmrest.

 

You order a replacement. They send it to you. You then send yours back.

 

Okey, well, this will be solved in some way, i hope they will be able to fix it without me been left out of computer, cause the old one is now deleted and reinstalled aswell. So that will take me 8 more hours to get that one up to date.

 

How you guys find the XPS 1330m, Overall? I'm thinking of buying this model.

 

Tiru, Let me know if DELL replace your Palmrest fingerprint reader, as it might happen to me as well when i order this XPS. Thanks.

 

Strange! I got my XPS M1330 yesterday but the fingerprint reader is missing. I am also in Sweden and did receive the Spanish manual. Called Dell and the said they could either repay the sum for the ordered missing fingerprintreader or I can send it back NOW and wait for a new laptop ie SIX weeks.
I dont think I am ever getting a Dell again.

 

They will send you a replacement, and you can simply switch HD's and be up and running again with your new XPS. You should not have to send it back. At least in the US thats how it works. They send you the new notebook with a prepaid package and you put your old one in and ship it back to them. No wait time.

 

Dell called me back and said that they will ship me a new computer in 4-6 weeks and that I may keep this one meanwhile. They couldn't explain how it happened. But it is strange that it is happening to several people and that we also get the Spanish manuals. From Sweden. Shifting the harddrives is a great idea! Thanks!

 

Thats exactly what i requested, but i dint get that How did you ask them for that? Well i am anyway satisfied with the money back + some more...

 

Hi, I got my XPS M1330 yesterday (Czech republic, Prague) and guess... no fingerprint reader. Huh! But I am still lucky I got manual in czech, not in spanish )) They told me they will fix it immediately, just change palmrests. Uf...

Another problem is, that I miss bluetooth modul, it is not inside. I hope they will fix it as well.