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    XPS1530 Shocks on touch

    Discussion in 'Dell' started by stpavicevic, May 9, 2008.

  1. stpavicevic

    stpavicevic Notebook Enthusiast

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    Hi guys,

    I have a strange problem. Whenever I touch my XPS, I feel, sometimes small, sometimes hard shock. I read on the forum about this, but I think my problem is a little bit different. I have my XPS for a month now, and all began since 2 weeks. Also i didn't changed or moved my XPS from its position since I got it.

    To remember, my 20days waranty expired, so is there any way to call dell to send my new ac adapter. I live in Germany.
     
    stpavicevic, May 9, 2008
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  2. Bchen06

    Bchen06 Notebook Consultant

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    Yea, call dell and they should send you a new adaptor for free, it's sort of a recall so it doesn't matter if you're out of warranty.
     
    Bchen06, May 9, 2008
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  3. stpavicevic

    stpavicevic Notebook Enthusiast

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    Just to ask, the 3 pong adapter, how does it look like? Are these part numbers for correct adapter (3 pong):
    ac cable (electric cord to wall) Dell Part #F2951
    ac adapter (connects to pc) Dell Part #U7809
    (Found this here in forum)

    Does Dell support work at weekend, or do I have to wait until Monday?
     
    stpavicevic, May 9, 2008
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  4. md02geist

    md02geist Notebook Consultant

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    Your laptop might not be grounded right, and last I checked even refurb systems come with a one year warranty.

    See if dell will repair it for you!
     
    md02geist, May 9, 2008
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  5. stpavicevic

    stpavicevic Notebook Enthusiast

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    Will call dell on monday to see if they will send me a new adapter. I do have this hardware and game support, so will see what will happen :)
     
    stpavicevic, May 10, 2008
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