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    XPSm1330 Screen messed up!

    Discussion in 'Dell' started by hasteveha, Dec 25, 2007.

  1. hasteveha

    hasteveha Notebook Enthusiast

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    I ordered on 12/19 recieved 12/24, I ordered the led. When I booted it up it has all these purple lines across the screen! and it flickrs wierd! it has the a07 bios. I gave it to my gf for Christmas and she was mad that the screen was messed up. If dell sends a replacement, will it be new or refurb?
     
  2. tayhadar1

    tayhadar1 Notebook Enthusiast

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    within 21 days it should be new
     
  3. hasteveha

    hasteveha Notebook Enthusiast

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    they are trying to bs me and say I can only get a refurb
     
  4. chelet

    chelet Notebook Deity

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    Tell them you want to return the laptop then.
    I had to do that before they would offer me a new 1520.
    (I returned it anyway, but I did get the offer of a new one)
     
  5. audreyhorne

    audreyhorne Notebook Consultant

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    thats ridic, they should obv send you a new one.
     
  6. alexzeon

    alexzeon Notebook Evangelist

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    No way! They are just BSing...never agree with getting a refurb!