annoying experience with a sales rep

So I just ordered my Dell M1210.

I felt like she was lying to me the whole time in order to squeeze more money out of me. Is it true that discount for students is only 2 percent?

I just realized I didn't even get a student discount with my xps purchase, so should i call back and talk to someone about this?

secondly, she said she'll throw in free overnight shipping if it means I'll buy the system. Then when we closed the deal she said that there was no such thing as a overnight shipping on an xps system and that she can do NBD (next business day) for free.

I thought it was a little bs but I said ok.

Then when I we closed the deal she sent me an email with the info on what I purchased. I found out that it's 3-5 business day and I'm being charged $19.99 for it.

what should I do?

I really need help guys thanks.

 

That is why I order things online if I can. Most sales people tend to be full of ****. They try and sell the product and usually make themselves sound stupid because they don't actually know anything about whatever they're trying to sell.

 

yeah... last night I had a lady name shamika try to upgrade my harddrive to 2 Gigs.....

yeah....

 

....
Why not just order it online by yourself?

 

If you really want the shipping thing, call someone and try to get it straightened out.

If you'd rather save yourself some headache, cancel the order and reorder online. (That way, she won't get commission. Heh heh heh! Many sales people will tell you anything you want to hear to get that commission.)

Malia

 

the reason i didn't order online is because of the offer to purchase a 4 year warranty for only $140.

I just cancelled.

This is what I've purchased now thru dell outlet! what do you guys think?


Item Description Unit Price Quantity Total Price

XPS M1210 Notebook: Intel Core 2 Duo Processor T5600 (1.83GHz/667MHz/2MB) Genuine Windows XP Pro 1 $1,099.00
XPS M1210 Notebook: Intel Core 2 Duo Processor T5600 (1.83GHz/667MHz/2MB)
Shipping Material
Certified Refurbished
AOL 9.0 ISP Software
Windows Media Player
Sound Blaster Audigy ADVANCED HD Audio Software Edition
Norton Internet Security 15 Month Subscription
Roxio Creator, My DVD LE
Processor Label
3945 802.11a/g Wireless Mini Card
Service Software
Shipping Material
Operating System Software CD
AOL ISP Software
12.1 inch WXGA Notebook Screen
Resource CD
Earthlink ISP Software
AOL Software Documentation
AOL ISP Software
Hardware is Microsoft Vista Capable
Microsoft Works 8.5 with MS Office Trial Version Software
Image Restore Software
Genuine Windows XP Pro
Processor Label
Support Software
Keyboard On Notebook
ISP Search Assist
Adobe Acrobat 7.0 Reader
Earthlink ISP
Dell Media Experience
8X DVD +/- RW w/dbl layer write capability
Dell Direct Download
Microsoft Small Business Accounting Trial Version
Intel Integrated Graphics Media Accelerator 950
9 Cell Primary Battery
120 GB SATA Hard Drive (5400 RPM)
1 GB DDR2 SDRAM 677MHz (2 DIMMs)
65W Adapter
Qualifies for an Express Upgrade to Windows Vista Business

Get 10% off refurbished Inspiron and XPS Notebooks priced at $900 and up with this coupon! - $109.90

XPS M1210 STD: 1Yr Ltd Warranty, 1Yr Onsite Service, and 1Yr XPS HW Warranty Support $0.00 1 $0.00
Subtotal: $989.10
Shipping and Handling: $19.99
Shipping Discount: -$19.99
Tax Total: $49.44
Total: $1,038.54

 

You know, you get an extra year warranty if you pay with AMEX. The extra warranty is provided by AMEX, not Dell, so it applies to all mfrs. There's a warranty guide around here somewhere that has details on all the different ways to extend your warranty, and if you have an AMEX, that's the best one.

Do you know if that's Norton 2006 or 2007? I tried out NAV 2007 a few days ago and, darn it's good! Can't even tell that it's running, quarantines viruses before you even have a chance to unleash them, and nice UI too. But darnit I still have subscription for NAV 2006 (which I uninstalled anyway) so I'm not paying for it until the other one expires, on principle...

Malia

 

no idea if it's 06 or 07. How do you figure it out? Thanks

also, do you think this is a good deal malia?

I don't have amex unfortunately.

 

If by good deal, you mean that it's cheaper than the base model for a brand new m1210 then, yes, I'd say it's a good deal.

 

Not a bad deal , the gma950 might possibly haunt you later, I hear it runs the basic areo interface just fine, but if they improve on it, or you try to run too many things at once it could be a major bottle neck, and no you can't upgrade the graphics card, the gma950 uses an integrated motherboard, no graphics card slot, the 7400 uses a discrete motherboard, IE with a graphics card slot. If you dont plan on gaming it should be fine for now, though the extra headroom of a dedicated card never hurts, gamer or non gamer. Mine was a little cheaper up front, and I eneded up getting a $100 taken off and the av package for free after an exchange due to misinformation on thier part about the vista upgrade.