The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    anyone order the Vostro over the phone?

    Discussion in 'Dell' started by fox_91, Jul 25, 2007.

  1. fox_91

    fox_91 Notebook Guru

    Reputations:
    2
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    I was talking with a rep today, about something other than the business PCs (was trying to config a insperon close to the price). She asked me if i was going to order and I said "not right now". She then told me that if i ordered on the phone the order goes faster than online, due to their load right now.... is this total BS? I figured they sat at a website like we have and clicked as you told them. Which leads me to wonder, do you need anything special to order a business PC on teh phone? Will they hassle you about not being a business? I have read here about some mixed responses regarding Tax IDs, and stuff... figured I would try to get a solid answer before i ordered.


    thanks
     
    fox_91, Jul 25, 2007
    #1
  2. madcoweater

    madcoweater Notebook Enthusiast

    Reputations:
    1
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    They probably just want credit for selling you the computer.
     
    madcoweater, Jul 25, 2007
    #2
  3. $partacus

    $partacus Notebook Guru

    Reputations:
    0
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    15
    It benefits you to order over the phone as you can always haggle, and they can apply additional discounts. Keep in mind that Dell as multiple sales departments each competing against each other. End Result: they will work to keep you for themselves, in their department.

    Personally I ordered online after configuring the same system through different departments. I ordered small business and entered my name as the business name. I'm not a business, but received no hassle. There's no way for them to prove you're not. I have heard however that if you choose large business it can get spotty if you're not part of one.
     
    $partacus, Jul 25, 2007
    #3
  4. fox_91

    fox_91 Notebook Guru

    Reputations:
    2
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    hmm any suggestions on what to "haggle" for? Its not like you can be like "well i don't have 1325, how bout 1250"
     
    fox_91, Jul 25, 2007
    #4
  5. Encore2097

    Encore2097 Notebook Enthusiast

    Reputations:
    6
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    15
    lol... yea, please explain this "haggling"
     
    Encore2097, Jul 25, 2007
    #5
  6. DTC87

    DTC87 Notebook Geek

    Reputations:
    0
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    haha damnit... only if i knew earlier...
    i re-ordered mine on phone after cancelling my online order. the sales person asks some weird question. like business name, what would the laptop be used for, what state/country, what type of business and etc. i dont think there are any tax related things. i made up a place. i just said "town business, restaurant, and etc."
     
    DTC87, Jul 25, 2007
    #6
  7. fox_91

    fox_91 Notebook Guru

    Reputations:
    2
    Messages:
    63
    Likes Received:
    0
    Trophy Points:
    15
    Well the call went fine, the guy did ask stuff like what I would use the machine for, but nothing that was unusual. Things went fairly smoothly, if you save your cart the guy can just bring it up and confirm your order. I brought up the shipping charge (bout 40 bucks) and he instantly waived the fee to free. So calling def might give you a chance to talk something off your bill.
     
    fox_91, Jul 25, 2007
    #7
  8. Mat Dope

    Mat Dope Notebook Consultant

    Reputations:
    0
    Messages:
    177
    Likes Received:
    0
    Trophy Points:
    30
    i ordered over the phone, didnt need tax id number, then i got a call the next day asking for it to take a hold off my order. luckly i do have a tax id number.
     
    Mat Dope, Jul 25, 2007
    #8
  9. Kaosfury

    Kaosfury Notebook Consultant

    Reputations:
    7
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    It is complete and utter nonsense. I ordered over the phone. It is still in build while a couple of other people who ordered the same time as I did have already gone to ship.
     
    Kaosfury, Jul 25, 2007
    #9