well many of you know how i feel about their lcd's now.. i just recieved a call after speaking with them yesterday and sending back my 1520 due to the sec3350 grain issues.. so far i have recieved the 325$ off from the inspiron coupon.. then an additional 450$ back in 2 different credits 250 on one and 200 on another from the escalations dept and reg customer support for other issues with the vostor's i sent back previously.. making my overall price a hair over 1k i think it ended up at like 1018 or close to that...
i have the 7500
wsxga
160gb
wireless n
bluetooth
8600gt
cd/dvd burner
6 cell and 9 cell
free bag
etc....
any way the escalations dept just called me telling me they were tracking my order and wanted to know how the new system was... i told them of the situation and how unhappy i was.. they offered me ANOTHER 250$$$$$ BACK
IF I CANCEL THE RETURN (ALREADY ON ITS WAY BACK) AND HAVE ANOTHER SHIPPED OUT IN REPLACEMENT, i mean at this point this is getting ridiculous.. i just simply cant believe what dell is trying to do to get me to stay with them, i mean that in a good way... so all in all this 1520 will end up at like 770-780 when its all said and done..
WHAT SHOULD I DO...????? i mean for that price i really want to take the replacement.. but i will not take it even at that price with a bad screen..id still end up sending it back... i am so torn on what to do here, i just simply cant get over the price they are willing to give me on this now..
HELP????????? I JUST CANT DECIDE... it so mcuch of a crap shoot with dell to get a good screen i could be shipping these back another 2 or 3 times to get a good looking screen i dont know.. and i know its not me being super picky since i went to office depot and didnt see as bad of a screen as what i recieved and any of the ones on the shelf even the cheapo 399 ones... so i know it is def a bad screen
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for that price? Deal with it.
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man as i said even for 399 i would not keep a system with a crap screen.. will not happen.. i have to look at it all day and at close to 800$ i sure will not keep a system with a nasty screen.. if i get another with a crap screen that to will be on its way back
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Wait are you getting a new laptop + discounts or are you getting discounts for keeping your old one?
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no they will send me another replacement + another 250 off in addition to what they already gave me...
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what do you have to lose? If the new screen is up to your standard, then you just got ANOTHER $250 off of your purchase price. And if the screen still sucks, then just send it back to them. Maybe they'll throw another $250 at you while sending you yet another replacement at that point.
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i just cant believe they are willing to do this ... how are they continuing to make money by issuing everyone all these credits back
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By jacking up the price on the newer orders. Have you seen the new prices?
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zfactor, buy it for 800 and sell it to me for a small profit, okay? Afterwards, you can go and buy that HP with the 17" screen and 30% discount. PM me with your price.
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im uploading the first credit now. the second is pending once that goes through ill post that one as well....phot bucket isnt working right can we post pics here??
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they said the other should post today or early tomm... ill upload that one once it does..
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You Americans are too lucky. The Canadian CSR only gave me 5% off to keep me from cancelling. That's BS since the price dropped more than 5% already. I cancelled.
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yeah thats bs i mean i had to work for this they didnt just hand it out trust me i was on the phone for HOURS UPON HOURS!!!!
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By work for it do you mean trying to get them to give you concessions or just trying to get your order fixed?
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getting the order fixed
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By the rate they are discounting, you should ended up a free system after few more returns.
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CAn you take a picture of the monitor with your camera?
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i already shipped it back to them.. ive done this now every time it goes back the same day i call for replacement/return they ask me to hang onto it but id rather just get it out and not worry about it.. so sorry cant take a pic..
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Ask them to give it to your for free.
I mean it's a piece of garbage anyways, not much they can salvage from it. The parts with at best be counted as refurbished GPUs and stuff...
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lol i know this is crazy man i just dont know if i want to take another roll of the dice.. guess it cant hurt i can still get a refund later and its really only on a credit card so what i pay a few dollars interest on it next month...
arghhhhh dell is making hard to look elsewhere now
Discussion in 'Dell' started by zfactor, Sep 12, 2007.