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    backorder?

    Discussion in 'Dell' started by dudeimgonnagetadell, Sep 8, 2006.

  1. dudeimgonnagetadell

    dudeimgonnagetadell Notebook Guru

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    i'm just wondering why my order has been on "in production" for two days without actually starting production...aka "in production" is blue and lit up but the kitting, build, testing, or boxing lines still havent lit up so im assuming it hasnt actually started production. could this mean they dont have the parts? i thought that was the purpose of "pre production". btw im in the US.
     
    dudeimgonnagetadell, Sep 8, 2006
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  2. jbecker

    jbecker Notebook Enthusiast

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    if u configured it with the Core 2 Duo, its gonna be longer then...
     
    jbecker, Sep 8, 2006
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  3. knlmwq

    knlmwq Notebook Consultant

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    I am having the same problem only my order has been stuck on boxing???? You would think putting the completed laptop in the right box would be the quickest step
     
    knlmwq, Sep 8, 2006
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  4. dudeimgonnagetadell

    dudeimgonnagetadell Notebook Guru

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    i think its normal to be stuck on boxing for like 3 days since it has to be shipped from malaysia or something.
     
    dudeimgonnagetadell, Sep 8, 2006
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  5. outkastland

    outkastland Notebook Evangelist

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    this is by far the most complained about issue and we all go through it
     
    outkastland, Sep 8, 2006
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  6. FlyingMonkeyNinja

    FlyingMonkeyNinja Notebook Guru

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    I just got mine ordered a bit ago...
    Production was grey with the date I ordered it on for awhile... with no changes. Then today I check and it jumped to boxing!
    There is a number... somewhere... that you can call and talk to a customer service rep and get the ACTAUL status. At least that is what I read in a similar topic not long ago... so don't quote me on it!
     
    FlyingMonkeyNinja, Sep 9, 2006
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  7. FlyingMonkeyNinja

    FlyingMonkeyNinja Notebook Guru

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    [like i told soilbleed19, call dell...they will give you the correct status of your computer, but be prepared to be on hold for at least 30 min if its busy]

    [Yes. It does help. Mine was just "on hold" and when she saw that, she took it off hold and put on a rush on it.]

    (From to different people on this site... just so you see that I did indeed read it somewhere)
     
    FlyingMonkeyNinja, Sep 9, 2006
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  8. foosa123

    foosa123 adsfjldsajflkajsdfa

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    That one was mine!!! :p
     
    foosa123, Sep 9, 2006
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  9. FlyingMonkeyNinja

    FlyingMonkeyNinja Notebook Guru

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    Haha good job!
    I just sent them an email cause I didn't want to talk to them on the phone and I will see what they say =)
     
    FlyingMonkeyNinja, Sep 9, 2006
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