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    blank screen when starting xp

    Discussion in 'Dell' started by adrian winrow, Dec 11, 2008.

  1. adrian winrow

    adrian winrow Newbie

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    hi, i have a inspiron 6000 with xp. recently the screen went blank after trying to start windows. i get the xp logo and loading bar then goes blank but the software continues to load. i have tried pc restore without resolving the problem. does anyonehave any ideas. dell did not supply cds when computer bought.
     
    adrian winrow, Dec 11, 2008
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  2. Wishmaker

    Wishmaker BBQ Expert

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    It seems that explorer.exe is corrupted and is not recognised by the shell. I recommend a reinstall. Borrow some discs from a friend?

    Did you try, on the blank screen, ctrl+shift+esc to load the taskmanager? If this works, go to run and type explorer.
     
    Wishmaker, Dec 11, 2008
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