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    busted dell6400 cd/dvd drive

    Discussion in 'Dell' started by torvok, Jul 17, 2007.

  1. torvok

    torvok Notebook Geek

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    It will not read any cds or dvds. Music, games, or blank cds! I tried uninstalling driver but it reinstalls itself everytime i reset my laptop and it still doesnt work. My laptop is still under the basic 1 yr warranty but i dont think i can afford to send it back, probaly will take weeks! Is there any other options for me? Would dell take just the drive back if take it out of my laptop myself. If not, how easy is it to find a cd/dvd drive that fits the inspiron 6400 so i can just buy and change myself.
    thx
     
    torvok, Jul 17, 2007
    #1
  2. jim6172

    jim6172 Notebook Evangelist

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    call dell its user serviceable (you can do it)
    they usually ship overnight or 1 to 2 days its relatively painless
    jim
     
    jim6172, Jul 17, 2007
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  3. 008

    008 Notebook Geek

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    before you call Dell, try push the Optical drive firmly to the notebook chasis from the side (not the bottom), it could be just a loose connection.

    BTW, you may need a reboot or force a PnP search after the "push". If optical drive still not detectable, then call Dell.
     
    008, Jul 17, 2007
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  4. torvok

    torvok Notebook Geek

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    thanks thats great news, ill give dell a call. Its not a loose connection cuz my computer still detects the drive fine it just not reading anything..
     
    torvok, Jul 18, 2007
    #4