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    can i get the complete care warrenty?

    Discussion in 'Dell' started by zunairryk, May 4, 2008.

  1. zunairryk

    zunairryk Notebook Consultant

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    i received my replacement on April 18... im just wondering , if i can still get the complete care warranty. ( theres nothing wrong with my laptop)
     
  2. booji

    booji Notebook Deity

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    Call Dell Warranty extensions. Did you recieve this replacement as a part of the initial 21 day total satisfaction policy or did you recieve it as a replacement for another system in a system exchange? If the latter, you may not be able to add complete care or your warranty extension may be a lot more expensive.
     
  3. zunairryk

    zunairryk Notebook Consultant

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    No i received this replacement as a part of the initial 21 day total satisfaction policy
     
  4. nobscot6

    nobscot6 Wise One

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    did you already have a warranty?? I know I got the 3 year, then about 2 months after I got it, I was able to change it to complete care-- but only for as long as the orig warranty..........
     
  5. zunairryk

    zunairryk Notebook Consultant

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    i just have the initial first year warranty
     
  6. philly Dog

    philly Dog Notebook Consultant

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    I got complete care about 4 months after receiving my 1420. Did it all on line. Got 3 years for $119. I was surprised there were no questions asked about the condition of my laptop. I decided to get it after reading posts from people who spilled coke, water etc. on their laptops. I am very careful, but you never can tell, accidents happen.
     
  7. zunairryk

    zunairryk Notebook Consultant

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    wow thts cheap,, wt was ur initial warranty? 3 yrs?
     
  8. philly Dog

    philly Dog Notebook Consultant

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    original warranty was for 3 yrs., and I agree it was cheap. I didnt think I could pass it up.
     
  9. zunairryk

    zunairryk Notebook Consultant

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    So if i hv 1 year warranty, i can only get 1 year complete care ? or can i upgrade
     
  10. nobscot6

    nobscot6 Wise One

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    the best thing for you to do is go online to your dell account and see what options you have. You can go as far as paying for it, then cancel b4 you commit it or whatever.

    Check it out yourself.........

    Dell Support
     
  11. booji

    booji Notebook Deity

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    If you have onsite warranty, complete care addition for the duration of that warranty is 99 dollars when purchased with the system and can be upto about 200 dollars depending on a combination of factors (usually number of months from system purchase and support history - i.e. how many parts you have replaced, etc.) The algorithm automatically quotes you a price based on your service tag. If you have a good customer history with Dell, I would recommend calling in because the warranty reps usually have a 20% margin in which they can play around with the price and so you may be able to get a slightly better deal.