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    canceling a dell order

    Discussion in 'Dell' started by chuudat, Aug 12, 2007.

  1. chuudat

    chuudat Notebook Enthusiast

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    how long does it take to cancel a dell order? Do they ask a lot of questions or try to make u reconsider?

    Also, what kind of info do you need to cancel ur order?

    The people who do the canceling and such dont work on weekends so i just want to make it quick and get everything prepared. Thanks.
     
    chuudat, Aug 12, 2007
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  2. pete zahut

    pete zahut Notebook Enthusiast

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    lol my friend just asked dell customer service if he could cancel his order. it was only a question. Dell automatically canceled his order no questions asked.
     
    pete zahut, Aug 12, 2007
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  3. jak2

    jak2 Notebook Consultant

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    that's pretty darn scary if that is true...

    for me, they tried to make me reconsidered two or three times before they gave it a go to cancel my order. It really depends on the person you talk to.
     
    jak2, Aug 12, 2007
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  4. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    If you're dead set on cancelling, just tell them you are planning on reordering a different configuration, then they'll leave you alone.
     
    SoMuch2S@y, Aug 13, 2007
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  5. az_blizard

    az_blizard Notebook Consultant

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    not always... if you call your CSR to cancel they might be like "ok i'll call you back in an hour..."

    yep it depends on who you get though :p
     
    az_blizard, Aug 13, 2007
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  6. HI DesertNM

    HI DesertNM Notebook Deity

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    Online chat has the power to cancel orders too.. Thats about the only thing they can do.
    Its the only way to cancel after hours.
     
    HI DesertNM, Aug 13, 2007
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  7. Jupiterak

    Jupiterak Notebook Enthusiast

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    That's what happened to me. When I cancelled a previous order and told them I was reordering a different model they said no problem.
     
    Jupiterak, Aug 13, 2007
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  8. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    oh no no no I never call, only chat, faster and much less painful
     
    SoMuch2S@y, Aug 14, 2007
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