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    cannot boot OS :(

    Discussion in 'Dell' started by zxc, Sep 8, 2005.

  1. zxc

    zxc Notebook Consultant

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    Hi

    something very bad just happened. I turned my laptop on and thats what I got:

    blue screen with information

    "Stop: c0000218 {Registry File Failure}
    The registry cannot load the hive (file)
    \systemroot\system32\config\system
    or its log or alternate/
    It is corrupt, absent or not writable.

    Beginning dump of physical memory.
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance."

    :(

    THIS IS VERY BAD. I tried to boot in safe mode, last working settings - no luck.

    I just bought this inspiron6000 a week ago. I did nor touch the original settings, all I did

    was run xp-AntiSpy to turn off some xp features - I use this tool for over 2 years and never

    had any problems with it. That was 2 days ago and the system was working fine all that time.

    Now I can't start it :(

    please help!!!!
    have no idea what to do - this is my first laptop. there is only one partition

    please!

    zxc
     
    zxc, Sep 8, 2005
    #1
  2. bryan986

    bryan986 Notebook Enthusiast

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    bryan986, Sep 9, 2005
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  3. ZaZ

    ZaZ Super Model Super Moderator

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    Did you burn off the windows discs before this happened? If so you could use the disc to recover it or wipe it out and do a fresh install. Dell will probably send the discs if needed or you could send them the laptop.
     
    ZaZ, Sep 9, 2005
    #3
  4. JB998

    JB998 Notebook Guru

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    wow i have always seen and head bad things about dell but this proves that they come out og the box with problems
     
    JB998, Sep 9, 2005
    #4
  5. bryan986

    bryan986 Notebook Enthusiast

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    I dont think this was out of the box, it sounds like it happened a week or so after he got it
     
    bryan986, Sep 9, 2005
    #5
  6. Amber

    Amber Notebook Prophet NBR Reviewer

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    contact Dell Tech Support. I know from experience that they will send the CDs to you. You'll have to tell them that your system isn't booting up. They'll send the CDs to you free of charge, and you'll receive them in 1-2 business days. Once you get the cds, you can either do a Windows repair which would hopefully solve the problem or just reformat and do a clean install.
     
    Amber, Sep 9, 2005
    #6
  7. zxc

    zxc Notebook Consultant

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    zxc, Sep 9, 2005
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