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    delivery delayed for vostro 1500: help me

    Discussion in 'Dell' started by arihantddn, Feb 6, 2008.

  1. arihantddn

    arihantddn Notebook Consultant

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    IT TOOK TWO MONTHS RESEARCH :confused: BY ME TO ORDER A SYSTEM WHICH SUITS MY REQUIREMENTS AND MY POCKET. I ORDERED A DELL VOSTRO 1500 ON 25.01.2008 WITH SALES REP PROMISING THE DELIVERY IN 14 DAYS. AFTER CONFIRMATION WEB SITE DISPLAYED SHIPPED ON 26.02.2008 AND DELIVERY DATE 14.02.08...NOW I RECD AN E MAIL 2DAY STATING THAT I WILL GET DELIVERY BY 24.02.08 :(

    ITS BECOMING VERY FRUSTRATING TO WAIT SO LONG AFTER SPENDING HARD EARNED MONEY (INR 48K/ USD 1200)

    CAN ANYONE TELL ME HOW I CAN GET IT EARLY. I HEARD PEOPLE GETTING F.O.C. UPGRADES ETC FOR LATE DELIVERIES. HOW I CAN GET ONE? :confused2:

    CAN ANYBODY SHARE SOME INDIAN EXPERIENCE...

    REGARDS

    VOSTRO 1500 CONFIG :) C2D T5470 (1.6 GHZ 800 FSB), 15.4" WXGA WITH TRUELIFE, 2 GB RAM, 160 GB HDD, 8X DVD RW WITH ROXIO, NVIDIA 8400 M GS 128MB, WIN VISTA HOME BASIC, WITH BLUETOOTH WEBCAM 1YR COMPLETE COVER ETC..
    INR 48K (APPX 1200 USD)
    ORDERED 25.01.08
    SHIPPED 26.01.08
    E.D.D. 14.02.08 INCREASED TO 24.02.08
     
    arihantddn, Feb 6, 2008
    #1
  2. SmoothTofu

    SmoothTofu Inspiron 1420 Owner

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    Just give them a call asking for some compensation (whether it's like $100 off, etc.) and inform them of the delays.
     
    SmoothTofu, Feb 6, 2008
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  3. arihantddn

    arihantddn Notebook Consultant

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    What Shoul I Say..
    Should I Ask Straightway That My Delivery Is Getting Delayed So You Should Offer Me Some Compensation Or What??
     
    arihantddn, Feb 6, 2008
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  4. Meetloaf13

    Meetloaf13 fear the MONKEY!!!

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    Just call them up, don't be angry or anything, but let them know you are frustrated because your shipment was promised to you by a certain time and now it has been delayed. Let them know you were depending on your shipment arriving by the promised date and a delay is unacceptable. I would push to get your order expedited. If they cannot expedite, they may throw you a bone or two.

    Just remember, be nice and they will be nice back, but don't be afraid of being firm...if you get an impossible rep, ask for a manager.
     
    Meetloaf13, Feb 6, 2008
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  5. arihantddn

    arihantddn Notebook Consultant

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    Thank You So Much Buddy..
    I'll Try This N Probably Get Back 2marow Abt Wht Happens..
     
    arihantddn, Feb 6, 2008
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  6. arihantddn

    arihantddn Notebook Consultant

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    Dear Meetloaf13
    as told by you i called up dell india customer care but reps are repeating only one thing that ist getting delayed due to unavoidable circumstances & despite my repeated requests & calls no rep let me talk to their manager..
    now wat to do??? plz help..
     
    arihantddn, Feb 7, 2008
    #6