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    dell charing my credit card

    Discussion in 'Dell' started by 9300wonder, Apr 17, 2005.

  1. 9300wonder

    9300wonder Notebook Enthusiast

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    I purchased 9300 last wednesday (4/13/2005) and cancelled it yesterday (4/15/2005)... when i cancelled the order, it was on boxing stage.. the operator successfully cancelled my order and it showed up as "cancelled" in my dell online account..
    i checked my citi master card online, and they still didnt give me back my credit..... do you guys knoe how long it takes for them to give it back? this is not cool... they should do it within 24hrs... thanks

    Dell 9300
    Pentium 1.6
    512 RAM
    128 ATI Video Card
    WUXGA with True Life
    2200 wireless
    dvd/cd-rw
     
    9300wonder, Apr 17, 2005
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  2. xps500

    xps500 Notebook Enthusiast

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    dont know the answr to your question. i also cancelled an order on dell but i used dell preferred account. it also said the order is "cancelled" but the money was still charged. i'm not worry because i used dell accnt... may be you should call dell and ask them. let me know too. thanks
     
    xps500, Apr 18, 2005
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  3. MoZirry

    MoZirry Notebook Consultant

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    When you check your credit card balance, does it show that Dell has debited the total from your credit or is the amount you paid for your order "mysteriously" witheld from your balance with no Dell debit on your account?

    If the latter, Dell has put a credit "hold" on your account, and you need to contact Dell financial services as soon as possible.
     
    MoZirry, Apr 18, 2005
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