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    dell chat closed?

    Discussion in 'Dell' started by necknight, Dec 31, 2007.

  1. necknight

    necknight Notebook Geek

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    Is it just me or is dell closed today? I can't get into a line or anything.
     
    necknight, Dec 31, 2007
    #1
  2. dvmxps1530

    dvmxps1530 Notebook Evangelist

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    that happened to me two days ago. I think it's a server problem.. it will be back working soon..
     
    dvmxps1530, Dec 31, 2007
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  3. nahiyan13

    nahiyan13 Notebook Evangelist

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    I don't know about Dell chat but Dell phone service is definitely open(I spoke to a Dell rep about 2 hrs back).I also had a problem when trying to use Dell chat today(it was constantly saying the advisors are busy,I tried for 30 mins).
     
    nahiyan13, Dec 31, 2007
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  4. necknight

    necknight Notebook Geek

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    yeah that's the exact problem nahiyan
     
    necknight, Dec 31, 2007
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  5. nahiyan13

    nahiyan13 Notebook Evangelist

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    The problem was even there yesterday.Weird!
     
    nahiyan13, Dec 31, 2007
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  6. necknight

    necknight Notebook Geek

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    yeah just a server problem i guess i just got in a line
     
    necknight, Dec 31, 2007
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  7. necknight

    necknight Notebook Geek

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    heh got connected. I've always wondered if the representative on the other end has like a keyboard with stored responses because they are the same everytime lol.
     
    necknight, Dec 31, 2007
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  8. nahiyan13

    nahiyan13 Notebook Evangelist

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    True!Lolzz.
     
    nahiyan13, Dec 31, 2007
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  9. Burning Balls

    Burning Balls Notebook Evangelist

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    Dell chat is always open for people who are interested in buying a laptop.

    But once you've bought it, you won't have much luck contacting Dell through chat or the phone. It seems they concentrate all their manpower on sales, while being bastardly to customers who have already bought a computer.
     
    Burning Balls, Dec 31, 2007
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  10. talin

    talin Notebook Prophet

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    That's not true at all. I've had Dell support reps be quite helpful after I bought from them. I can't say the same for their shipping dept. but that's another story. :D
     
    talin, Dec 31, 2007
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  11. outkastland

    outkastland Notebook Evangelist

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    They suck, might be on some weird holiday hours?
     
    outkastland, Dec 31, 2007
    #11