The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Not always true... if your order is still in pre-production, it still can be changed through the order modification department. If you ordered through EPP though, it's a complex route of phone numbers (and I'm still going in circles trying to find it).
you're allowed to change it but usually that puts you to the back of the line. based on my understanding, for them to make any changes to your spec or the price they have to physically make a new order. they'll keep the price quota they gave you with the same specs and they'll just change the specs and change the price as well.
if your lower your specs they usually offer you dell gift coupons or other items (mouses, bags, etc) that dont affect the order. that way they dont have to make a new order and just ship the items / coupons to you (sometimes before, sometimes with, sometimes after)
i donno guys... from my personal experience, they reorder for you. i ordered the vostro 1400 with matte screen by accident and called back 2 hours later to change it to glossy. the rep told me i have to cancel and reorder in order to get the glossy screen.
As previously mentioned, yes there is such a department as the "modification department" however they don't modify anything, they just have the ability to create new orders with more master options (like real expedite requests) and maintaining all original discounts. However, you will get a new order number, you will get pushed back to the end of the line, and you will be receiving your system later than originally estimated.
Problems? See this thread at archive.org.
