The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    dell product replacement - sending laptop with missing parts

    Discussion in 'Dell' started by Sir Punk, Oct 25, 2010.

  1. Sir Punk

    Sir Punk Notebook Deity

    Reputations:
    0
    Messages:
    1,061
    Likes Received:
    3
    Trophy Points:
    56
    Dell has sent me an e6410 in exchange for my e4300. My e4300 is missing a few pieces like hard drive, ram, wireless card, battery, ac adapter, and keyboard.

    It's gonna take me some time to gather everything, what should i do? Should i send it right now with all the missing parts, should i ask for more time, or should i just wait until i have everything?

    I talked with a rep and he said that the keyboard and battery are not an issue because the battery has only 1 year warranty. I am just afraid that sending it with so many missing pieces they might be more picky about it.

    what do you guys suggest? I can't find any info on similar situations on the web.
    is it ok if i include two sticks of 512MB each instead of 1GB stick or if it's a different brand?
     
    Sir Punk, Oct 25, 2010
    #1