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    dell service tag number Q

    Discussion in 'Dell' started by tangent, Jan 31, 2007.

  1. tangent

    tangent Notebook Evangelist

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    i am trying to sell a dell laptop thorugh craigs list and a guy wants to know the service tag number to my computer. Is it okay to give it to him? he says he wants to verify the specs with dell. Can you do this with the service tag? if so, where?
    Thanks
     
    tangent, Jan 31, 2007
    #1
  2. PCModifiers

    PCModifiers Notebook Consultant

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    PCModifiers, Jan 31, 2007
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  3. tangent

    tangent Notebook Evangelist

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    thanks alot pcmodifiers!
     
    tangent, Jan 31, 2007
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  4. Greg

    Greg Notebook Nobel Laureate

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    Just don't give him both the service tag and the express service number. If he has both, he could transfer the laptop ownership to him and then call you the thief. But yeah, just giving him the service tag number will be fine.
     
    Greg, Jan 31, 2007
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  5. mfmbcpman

    mfmbcpman Notebook Consultant

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    You can convert the service tag to express service number there. So I don't think it matters that much if you have both.
     
    mfmbcpman, Feb 1, 2007
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  6. mtor

    mtor Notebook Deity

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    Doesn't the original owner need to call to transfer warrenty. Also he can't call him a thief because I am sure they will be able to see that he is the previous owner
     
    mtor, Feb 1, 2007
    #6
  7. Hamanu

    Hamanu Notebook Enthusiast

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    Can warranty be transferred to other countries as well? What happens if the original owner is from a country where Dell sells directly and the new owner is in one where Dell operates through an authorized service provider?
     
    Hamanu, Jun 1, 2007
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  8. Sykotic

    Sykotic Notebook Evangelist

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    The service tag can be used to tell the complete history of a computer, its hardware configuration, warranty information, etc. It has nothing to do with the actual ownership, since Dell is not a police agency. Now if your laptop was stolen, and with a local law enforcement direction, Dell can tag the service tag # and next time someone goes to their website for updates or drivers, Dell will record the IP of the suspect and turn it over to the proper authorities.
     
    Sykotic, Jun 2, 2007
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  9. Greg

    Greg Notebook Nobel Laureate

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    But if you have that information, you can transfer the ownership and warranty information that Dell keeps.
     
    Greg, Jun 2, 2007
    #9