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    dvd drives light keeps on glowing on my studio 15

    Discussion in 'Dell' started by ayushbh, Dec 26, 2008.

  1. ayushbh

    ayushbh Notebook Guru

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    hey can anybody help me as my laptop studio 15 dvd drives light keeps on glowing from the time i start my laptop.it stops after around 30 mins of its glowing and sometimes it also keeps on running till i shut down my laptop.as a result no other multimedia keys work bcoz dvd drives light is glowing.i contacted dell people but they r not replying to my problem.plz can anybody help me with this problem.
     
    ayushbh, Dec 26, 2008
    #1
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    How is it if you leave a DVD or a CD in the drive?
     
    namaiki, Dec 26, 2008
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  3. ayushbh

    ayushbh Notebook Guru

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    it is reading the cd or dvd whichever i insert but the light doesn't stops.
     
    ayushbh, Dec 27, 2008
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  4. KingRaptor

    KingRaptor Notebook Evangelist

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    Known problem with the Studio 15. The fix is:
    1. Shutdown
    2. Unplug from charger
    3. Unplug battery
    4. Hold power button for 10-20 sec (Discharges capacitors)
    5. Reinsert battery and charger
    Should temporarily fix the issue for a while.

    For me, the problem comes back after a few reboots although some people claim that this will fix it for good. YMMV
     
    KingRaptor, Dec 27, 2008
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  5. ayushbh

    ayushbh Notebook Guru

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    i followed your steps for once i thought the problem has gone but after 3 or 4 startups of my laptop the problem has started occuring again. it looks like i have to follow these steps again n again.isn't there any permanent solution to this problem.
     
    ayushbh, Dec 27, 2008
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  6. KingRaptor

    KingRaptor Notebook Evangelist

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    I'm still looking for the permanent solution too. Haven't found a solution yet.
     
    KingRaptor, Dec 28, 2008
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  7. ayushbh

    ayushbh Notebook Guru

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    did you contacted dell abt this problem???i have mailed them around 25 times now and still they r not able to solve this problem.
     
    ayushbh, Dec 29, 2008
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  8. KingRaptor

    KingRaptor Notebook Evangelist

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    No, because I doubt they will acknowledge the problem or have any solution to it. It does not really bother me that much. If more problems come up and I do end up contacting them, I'll mention this issue as well.

    You could use the Dell Chat on their website (support.dell.com). It makes things faster than mailing them and waiting for a response. You chat with a live person and they have to try to solve your problem.
     
    KingRaptor, Dec 29, 2008
    #8