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    got my m1330 repaired...in India!

    Discussion in 'Dell' started by Chuckles, Dec 26, 2007.

  1. Chuckles

    Chuckles Notebook Consultant

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    I posted last week about how my m1330 had fried and was showing colored vertical lines on the screen. This happened just before I was about to leave the country, so I wasn't able to get it fixed in the US.

    I had a few days in Kolkata, India so I called the Dell XPS line there. I got a very efficient guy (sounded SE Asian, not Indian, so maybe in Malaysia or somewhere) who said "Oh yes, you have an international warranty". He airfreighted a new motherboard to Dell in Kolkata (actually a contractor, Wipro, but they had paperwork saying Dell). I didn't get next-day service, but a guy turned up in three days, he knew his stuff, he squatted on the bed and spread all the parts around on the bedspread as he worked. Everything works perfectly now. No hassle at all. A good job all around.
     
    Chuckles, Dec 26, 2007
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  2. Vizel

    Vizel Notebook Consultant

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    Oh lol, that's pretty cool

    yeah, Dell's awesome. Go dell
     
    Vizel, Dec 26, 2007
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  3. tehblizz

    tehblizz Notebook Geek

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    that's some good news :)
     
    tehblizz, Dec 26, 2007
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  4. yourself3082

    yourself3082 Notebook Consultant

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    i was born in india then moved here when i was about 5 so i dont remember much the 1 thing i do remember was how efficiant they were
    [i live in australia]
     
    yourself3082, Dec 26, 2007
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  5. Silas Awaketh

    Silas Awaketh Notebook Deity

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    When I got my procesor replaced from DELL, a Wipro guy dissembled my notebook, each and every part was lying on my bed! To be honest, I was **** scared. But he did everything right without a hiccup!
     
    Silas Awaketh, Dec 26, 2007
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  6. outkastland

    outkastland Notebook Evangelist

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    That's wicked, I wonder if part of their job interview is taking the things apart and fixing them on the managers bed lol.

    Really wicked though, grats!
     
    outkastland, Dec 26, 2007
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  7. fzrashid

    fzrashid Notebook Consultant

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    Thats great....I bought my M1330 frm singapore but now Im in Bangladesh....I was so worried that I wont be able to fix it if I had prb......So does all XPS comes with International Warranty?
    (mine is DELL Premium Care)
     
    fzrashid, Dec 26, 2007
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  8. BlackRussian

    BlackRussian Notebook Deity

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    XPS Systems do cover International Warranty
     
    BlackRussian, Dec 26, 2007
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