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    help! I think I'm screwed!

    Discussion in 'Dell' started by mannes, Dec 16, 2006.

  1. mannes

    mannes Notebook Enthusiast

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    Hello all,
    I have found myself in a bit of a dilemma. I followed an extensive virus/adware/spyware removal tutorial at this link At the end of the tutorial, I realized that my cd-rom was not working; I went into device manager and noticed that there is a ! (drivers are corrupted or missing) checked by all subsets in DVD/CD-ROM drives; also, there is another heading, other devices, and there are four subsets, 3 of which say base system device and one which says BCM2045. All of these have the (!) next to it. I have my initial drivers disc sent to me by dell but here is the real problem: how can I load drivers from the cd when my cd rom is out of commission? Is there an easy way to fix this?
     
    mannes, Dec 16, 2006
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  2. vespoli

    vespoli 402 NBR Reviewer

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    Is it possible for you to download them from the Dell website? www.support.dell.com

    If you can't do that, perhaps consider putting drivers on a USB key/external hard drive & installing that way.


    Regards
     
    vespoli, Dec 16, 2006
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  3. mannes

    mannes Notebook Enthusiast

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    I checked last night on finding new drivers on Dell's website but it looks like they were just the updates. I think I'm going to have to to open another computer, bring up the drivers from the dell disc, put the drivers I need on my 512 MB USB, and transfer it back to my comp. I just hope that is enough space to store the drivers...
     
    mannes, Dec 16, 2006
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  4. jdtech

    jdtech Notebook Enthusiast

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    I don't think CD-ROM drivers would be 500MB (roughly the size of a 512MB USB stick?)...

    However, just goes to show how useful USB sticks are!
     
    jdtech, Dec 16, 2006
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  5. 4cefed4

    4cefed4 Notebook Evangelist

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    4cefed4, Dec 16, 2006
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  6. mannes

    mannes Notebook Enthusiast

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    Mad props, 4cefed4, the first one worked after I restarted. Under device manager, though, I still have ! under Other Devices, with 4 subsets 3 of which say Base System Device and one that says BCM2045. I can't really tell what any of these are but the location says PCI bus 3, device 1, function 3.
     
    mannes, Dec 16, 2006
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  7. 4cefed4

    4cefed4 Notebook Evangelist

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    BCM2045 is a Bluetooth controller I believe, you can try reinstalling drivers for that. Try uninstalling all of the things with the ! and see if windows is able to sucessfully reinstall them.
     
    4cefed4, Dec 17, 2006
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