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    help regarding screen

    Discussion in 'Dell' started by coolayush, Dec 20, 2007.

  1. coolayush

    coolayush Notebook Enthusiast

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    hi
    i had bought a 1520 a few days ago and found the AUO WXGA+ screen grainy and asked for a replacement LG screen but by mistake i was sent a WXGA LG screen so i called up again and asked for the WXGA+ LG screen.
    In reply to my request after a few days i was told that a WXGA+ LG screen with part no. XP 059 is not available in the asia pacific region and hence i was again sent the AUO screen which i refused since the WXGA LG screen does not have the grainy problem and i am happy with it.
    now what can i ask from dell for keeping a lower resolution screen than the one i had paid for ??
    also please reply soon as on 22 Dec. the 30 days would be over i would not have the option to return the laptop.
     
    coolayush, Dec 20, 2007
    #1
  2. TuxDude

    TuxDude Notebook Deity

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    I dont think DELL would offer any money back on downgrading the screen res.... Probably some addons like a wireless mouse, usb speakers, a usb drive or something you can ask for as a compensation....
     
    TuxDude, Dec 22, 2007
    #2
  3. coolayush

    coolayush Notebook Enthusiast

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    thanks for ur reply i am getting a pen drive
     
    coolayush, Dec 23, 2007
    #3