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    is there anyway to check the status of a replacement?

    Discussion in 'Dell' started by Freelancer332, Nov 25, 2007.

  1. Freelancer332

    Freelancer332 Notebook Evangelist

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    I ordered a m1330 replacement and am wondering if there's any way to check on things like, if it's in the build stage/shipping stage, and where it is if it's shipping...

    Or do I have to call dell to find out?

    thanks
     
    Freelancer332, Nov 25, 2007
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  2. XPSdaBest

    XPSdaBest Notebook Consultant

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    they should of given you a new order number
     
    XPSdaBest, Nov 25, 2007
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  3. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    I don't think you can check status.

    It took about 10 working days for me to get brand new replacement though.

    You can ask for service tag to check components as soon as the replacement is shipped.
     
    ACHlLLES, Nov 25, 2007
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  4. XPSdaBest

    XPSdaBest Notebook Consultant

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    u can check the status
    like I said Dell should give you a new order number
    i am currently awaiting my replacement and I check the status every day
     
    XPSdaBest, Nov 26, 2007
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  5. Freelancer332

    Freelancer332 Notebook Evangelist

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    I asked them about checking the status and they didn't say much...the most they gave me was some dps number...
    the rep then directed me to their support site and told me to enter in my order number/the other number for my first m1330...
    Which made no sense since all that got me was the status of my current m1330...

    >_> I don't feel like calling dell again, I'll just wait for a package to arrive at my doorstep then =P
     
    Freelancer332, Nov 26, 2007
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