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    m1330 problems with coming out of sleep

    Discussion in 'Dell' started by hull22, Feb 8, 2008.

  1. hull22

    hull22 Notebook Enthusiast

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    I ran into some trouble with my m1330 system after just getting it, not sure it's the windows update or something else. Seems like after I try to wake the system up after closing the lid and putting it to sleep, it returns to a semi-frozen start where the sidebar is not longer working, IE is nonfunctional(click on my favorites and says links don't exist, fingerprint reader crashes, taskbar(auto-hidden) won't come back. I try to restart by using ctrl-alt-del, but vista says the security setting are not available.
    I experienced similar problems prior to reformatting and reinstalling vista yesterday. Anyone have any ideas? Btw this is an outlet refurb, can't be a hardware issue can it?
     
  2. sinstoic

    sinstoic Notebook Deity

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    Try installing the drivers and utilities specified here.
     
  3. hull22

    hull22 Notebook Enthusiast

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    thanks, will try that. Seems like the bios is the only thing I haven't updated from there.
     
  4. hull22

    hull22 Notebook Enthusiast

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    arghh, still haven't the same problem. Updated the necessary drivers. Closed the lid, waited a minute, opened it up and logged in again, nothing works, then I get the error message:
    "Instructions at 0x771fd3da reference memory at 0x014e8408. The required data was not placed into memory because of an I/O error status of 0xc000000e. Click okay to terminate program"

    I click okay and everything is still frozen, just see the wallpaper.

    Any suggestions?
     
  5. sinstoic

    sinstoic Notebook Deity

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    Immediately after you face the problem, run "Event Viewer" and check what has resulted in Critical or Error event types. That should lead you to the culprit driver. I once had a hibernation problem and I figured out it was due to the chipset driver provided by Dell. Installing Intel driver solved the problem for me.
     
  6. crash

    crash NBR Assassin

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    Update drivers, install latest Windows Updates, wait for SP1 (supposed to fix the sleep problem).
     
  7. hull22

    hull22 Notebook Enthusiast

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    i wish i could run anything after the error occurs, unable to do anything except reboot.
     
  8. StarBeamAlpha

    StarBeamAlpha Newbie

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    disable blue tooth until sp1 comes out, it fixed it on my m1330
     
  9. hull22

    hull22 Notebook Enthusiast

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    well, the only fix I found was to restore to dell's original disk image(along with all the bloatware). I had reformatted and installed vista and the dell drivers separately prior to that and still got the same problem. Guess there must be something missing with a fresh install.
     
  10. TomOak

    TomOak Notebook Guru

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    Hull,

    I'm having the same issue. But it's intermittent. If I sleep for only a short period of time, it doesn't happen. If I sleep for a longer period of time, say overnight, I get that error. On one occasion it was followed up with an "unable to detect hard drive" error on reboot. I reseated HD and now it works, but same wakeup issue.

    Have you found a solution? Did you try turning off bluetooth as Starbeamalpha suggested, and did it work?

    Thanks,
    Tom