I ran into some trouble with my m1330 system after just getting it, not sure it's the windows update or something else. Seems like after I try to wake the system up after closing the lid and putting it to sleep, it returns to a semi-frozen start where the sidebar is not longer working, IE is nonfunctional(click on my favorites and says links don't exist, fingerprint reader crashes, taskbar(auto-hidden) won't come back. I try to restart by using ctrl-alt-del, but vista says the security setting are not available.
I experienced similar problems prior to reformatting and reinstalling vista yesterday. Anyone have any ideas? Btw this is an outlet refurb, can't be a hardware issue can it?
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Try installing the drivers and utilities specified here.
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thanks, will try that. Seems like the bios is the only thing I haven't updated from there.
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arghh, still haven't the same problem. Updated the necessary drivers. Closed the lid, waited a minute, opened it up and logged in again, nothing works, then I get the error message:
"Instructions at 0x771fd3da reference memory at 0x014e8408. The required data was not placed into memory because of an I/O error status of 0xc000000e. Click okay to terminate program"
I click okay and everything is still frozen, just see the wallpaper.
Any suggestions? -
Immediately after you face the problem, run "Event Viewer" and check what has resulted in Critical or Error event types. That should lead you to the culprit driver. I once had a hibernation problem and I figured out it was due to the chipset driver provided by Dell. Installing Intel driver solved the problem for me.
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Update drivers, install latest Windows Updates, wait for SP1 (supposed to fix the sleep problem).
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disable blue tooth until sp1 comes out, it fixed it on my m1330
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well, the only fix I found was to restore to dell's original disk image(along with all the bloatware). I had reformatted and installed vista and the dell drivers separately prior to that and still got the same problem. Guess there must be something missing with a fresh install.
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Hull,
I'm having the same issue. But it's intermittent. If I sleep for only a short period of time, it doesn't happen. If I sleep for a longer period of time, say overnight, I get that error. On one occasion it was followed up with an "unable to detect hard drive" error on reboot. I reseated HD and now it works, but same wakeup issue.
Have you found a solution? Did you try turning off bluetooth as Starbeamalpha suggested, and did it work?
Thanks,
Tom
m1330 problems with coming out of sleep
Discussion in 'Dell' started by hull22, Feb 8, 2008.