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    m1330: Upgraded RAM, windows can only see 1GB.

    Discussion in 'Dell' started by Kreeeee, Mar 28, 2008.

  1. Kreeeee

    Kreeeee Notebook Evangelist

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    I upgraded my RAM from 2*1GB to 2*2GB OCZ RAM but I can only see 1GB available when I run dxdiag. Any ideas?

    m1330
    Vista 32bit

    CPU-Z seems to think I have 2*512MB of PC2-4300 RAM
     
    Kreeeee, Mar 28, 2008
    #1
  2. Hawkshark

    Hawkshark Notebook Consultant

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    Bizzare... Take the 2 back out, reseat them. Let me know what happens...
     
    Hawkshark, Mar 28, 2008
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  3. kuncheesh

    kuncheesh Notebook Evangelist

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    is this just with dxdiag ??? what does the system properties say (right click my computer>properties)
     
    kuncheesh, Mar 28, 2008
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  4. Kreeeee

    Kreeeee Notebook Evangelist

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    I still get the same after reseating and swapping the RAM modules around. The BIOS says that there is only 1GB of installed memory in dual channel mode, but the modules definitely say "OCZ 2GB 5-5-5" on them.

    Bios revision: A09
     
    Kreeeee, Mar 28, 2008
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  5. Kreeeee

    Kreeeee Notebook Evangelist

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    Bios, CPU-Z, dxdiag and system properties all say 1GB.
     
    Kreeeee, Mar 28, 2008
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  6. Kreeeee

    Kreeeee Notebook Evangelist

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    Kreeeee, Mar 28, 2008
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  7. chelet

    chelet Notebook Deity

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    If you put the old RAM back in do you see 2 GB again?
     
    chelet, Mar 28, 2008
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  8. Hawkshark

    Hawkshark Notebook Consultant

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    If you do it's very likely you got screwed...
     
    Hawkshark, Mar 28, 2008
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  9. Kreeeee

    Kreeeee Notebook Evangelist

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    Yes I do.

    CPUZ information:

    [​IMG]
    [​IMG]
     
    Kreeeee, Mar 28, 2008
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  10. Hawkshark

    Hawkshark Notebook Consultant

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    Hawkshark, Mar 28, 2008
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  11. Kreeeee

    Kreeeee Notebook Evangelist

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    When only running one stick in either slot I get 512MB memory registered and Windows doesn't want to boot up very well at all >_<
     
    Kreeeee, Mar 28, 2008
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  12. Kreeeee

    Kreeeee Notebook Evangelist

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    Kreeeee, Mar 28, 2008
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  13. Hawkshark

    Hawkshark Notebook Consultant

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    No. The Hynix sticks it came with were something other than hymp564s64cp6, as they were 1gb sticks... Dude, call ebuyer and raise all types of hell.
     
    Hawkshark, Mar 28, 2008
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  14. Kreeeee

    Kreeeee Notebook Evangelist

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    They've been very helpful with arranging an RMA, I'm going to try reflashing the A09 BIOS again to see if that helps at all before I package it up. I'd feel very silly claiming it's the wrong brand/module if it's a mistake on my end.
     
    Kreeeee, Mar 28, 2008
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  15. Kreeeee

    Kreeeee Notebook Evangelist

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    Well that didn't help, time to send it back I guess.
     
    Kreeeee, Mar 28, 2008
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  16. Kreeeee

    Kreeeee Notebook Evangelist

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    Heh... looking closely on the RAM one of the pair is branded hynix, the other is transcend.
     
    Kreeeee, Mar 28, 2008
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  17. Hawkshark

    Hawkshark Notebook Consultant

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    Hope it turns out well for you
     
    Hawkshark, Mar 28, 2008
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  18. Kreeeee

    Kreeeee Notebook Evangelist

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    And it's been posted. Thanks for the help guys.
     
    Kreeeee, Mar 28, 2008
    #18