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    no tracking number for "shipped" order

    Discussion in 'Dell' started by ViolentGreen, Jul 19, 2007.

  1. ViolentGreen

    ViolentGreen Notebook Consultant

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    My status changed to shipped this morning at 10am, but I haven't been provided a tracking number to follow the package. I would usually expect this, even doubly so because the Dell Rep I spoke to yesterday said she'd provide me with one as soon as it shipped.

    Could it be because I'm shipping "Canada standard" or do you think something's up?
     
  2. dbam987

    dbam987 wicked-poster

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    My guess is that the delivery company has yet to have the tracking number propagate throughout their own system, and Dell's system won't get it until it updates sometime later on in the day. Rest assured, you will get the tracking number within 24 hours since it shipped.
     
  3. bizekiel

    bizekiel Notebook Consultant

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    Did u try the order status page? I think they give u the tracking number if it's been shipped.
     
  4. HCW

    HCW Notebook Deity

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    Most of the time you will get your laptop before Dells site even gives you a tracking number
     
  5. joseyu

    joseyu Notebook Consultant

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    Try calling the automated order status system....the information there is usually more updated. 800-433-9014
     
  6. monkhi

    monkhi Notebook Geek

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    Did you order an M1330?
     
  7. ViolentGreen

    ViolentGreen Notebook Consultant

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    Sorry, I got the 1420 :D
     
  8. ViolentGreen

    ViolentGreen Notebook Consultant

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    Called the order line, they said it's enroute to the carrier and that I'll get tracking info once it gets there. They also said it was shipped on June 1998...
     
  9. clovet

    clovet Notebook Guru

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    wrong order number? haha i did that one time.. I called and accidently push the wrong number .. it said shipped on september 2005
     
  10. ViolentGreen

    ViolentGreen Notebook Consultant

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    I've been told that number is for US orders only, and I'm in Canada. It's not the incorrect product number, I confirmed it like three times :D
     
  11. Apple2PC

    Apple2PC Notebook Evangelist

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    Yeah that number is for US only, everyone else gets old ship dates!