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    online booking of dell laptop

    Discussion in 'Dell' started by brightness5, Sep 18, 2012.

  1. brightness5

    brightness5 Newbie

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    1)Can any experience holder provide me advice that whether it is OK to book Dell Inspiron laptop ONLINE on Dell website or i should purchase it from dealer only?

    Has anyone on this forum faced any problem if he has booked a dell laptop online?

    2)And from problem point of view which is better?

    I mean if i go for online booking at site and if after receiving product comes out defecive then do dell persons sitting at customer service respond properly? Does anyone have some experience in this case?

    I am at Delhi,India.

    Thanks...
     
  2. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,

    If you order the System online or purchase it directly from a retailer the Warranty is provided by Dell. You don’t have to worry about the support in India because; we have different support departments like Customer care, technical support team and retail service centers. Also you can contact us though phone or email based on the situation. Please use the link mentioned below to find the contact details. In case you receive a defective product you can contact us immediately and we will be more than happy to do the needful for you.

    Contact Us | Dell India

    Dell Services | Dell India

    I hope this helps. Please do write back in case you need any further assistance.

    Thanks & Regards
    Swapnajan MC
    #iworkfordell