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    possible dell mistake

    Discussion in 'Dell' started by Mavlow, Sep 27, 2007.

  1. Mavlow

    Mavlow Notebook Enthusiast

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    so i ordered a XPS 720 today and i configured it with a 8800 GTX

    Now i get my conformation email and it states im getting this
    320-5185 1 768MB Nvidia GeForce 8800 GTX

    but i just pulled the information up off the dell site and its showing me ordering a 8800 Ultra
    1 320-5533 768MB nVidia GeForce 8800 Ultra

    not sure how they could mess that up but hey ill take an ultra if they want to give it to me. The rest of the configuration was correct the GFX card was just different.

    to bad i have to wait almost a month to find out. I ordered today and shiping date is oct 20
     
    Mavlow, Sep 27, 2007
    #1
  2. billcsho

    billcsho Notebook Deity

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    They have mentioned in a news release last week or two that they will offer free upgrade to avoid shipping delay if possible. Dell had the worse July/August sales this year and they have do something to retain customer.
     
    billcsho, Sep 27, 2007
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  3. Sahin

    Sahin ---------------

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    Why are you complaining? But it is better to give back something that is not yours! Do not complain about dell look what they do for there customers!
     
    Sahin, Sep 27, 2007
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  4. TuxDude

    TuxDude Notebook Deity

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    And XPS 720 is not a laptop is it ?
     
    TuxDude, Sep 28, 2007
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  5. kamote

    kamote Notebook Geek

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    i think they are going to call customers about this mistake...
     
    kamote, Sep 28, 2007
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  6. Dell C.A.

    Dell C.A. Company Representative

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    Hello,

    This is Richard from the Dell Online Community Outreach group. If you have any other concerns about the video card, just send me a PM. I will try to answer any question you may have.

    Regards,

    Richard B
    Dell online Community Outreach

     
    Dell C.A., Sep 28, 2007
    #6