The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    quick question about the dell warranty

    Discussion in 'Dell' started by typeZERO, Aug 28, 2007.

  1. typeZERO

    typeZERO Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Long time reader first time poster :p
    I just recently got off the phone with a sales rep and got a quote from him. The quote contains a few line about the warranty that is confusing me. I requested the warranty with 3 year complete care, return to depot, and tech support.
    1 920-0767 HW WRTY,VOSTRO 1400,SOL,INIT
    1 920-3110 RTD,VOSTRO 1400,SOL,INIT
    1 930-2960 WARRANTY SPRT,VOSTRO NB,INIT
    1 920-0758 HW WRTY,VOSTRO 1400,SOL,EXT
    1 920-3002 RTD,VOSTRO 1400,SOL,2YR EXT
    1 930-2942 WARRANTY SPRT,VOSTRO NB,2YR EXT
    Does those lines cover all the warranties?
    Thanks for your time.
     
  2. Khris

    Khris Yes I am better than you!

    Reputations:
    655
    Messages:
    2,608
    Likes Received:
    0
    Trophy Points:
    55
    Someone correct me if I'm wrong, but all laptops come with a basic 1 year warranty, so the 2yr Extended would give you 3 years in total.

    RTD = Return To Depot

    Not sure of SOL
     
  3. typeZERO

    typeZERO Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Just caught another line
    1 930-2912 CC ACC DAM SVC,VOSTRO NB,3YR
    I guess that covers the 3 years accidental damage part :O
     
  4. Khris

    Khris Yes I am better than you!

    Reputations:
    655
    Messages:
    2,608
    Likes Received:
    0
    Trophy Points:
    55
    NB = Next Business Day
    CC ACC DAM SVC = Complete Care Accidental Damage Service

    Sounds like you got what you were looking for. :)