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    quick question on replacements and warranty

    Discussion in 'Dell' started by yasdaz, Jan 25, 2008.

  1. yasdaz

    yasdaz Notebook Evangelist

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    Hi, I tried searching but could not find an answer. I have just gotten a replacement for a defective system and the warranty (sp?) is still counted from the day I received my first system, not the replacement. Is this normal? Do they not move the warranty date up to match when you received your replacement?
     
    yasdaz, Jan 25, 2008
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  2. kamote

    kamote Notebook Geek

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    no they will not move the warranty. the warranty on the new system is the same as the warranty on the old system.
     
    kamote, Jan 25, 2008
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  3. yasdaz

    yasdaz Notebook Evangelist

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    Thanks for the quick reply :). That is too bad, given that now you have a shorter time for the replacement to show any problems, etc... Anyway, I shall cross my fingers that my system does not show any problems, lol!
     
    yasdaz, Jan 25, 2008
    #3
  4. jabbok

    jabbok Notebook Deity

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    I had 5 replacements until I had a good working notebook dell moved my warranty start date from july to oct because of having to get so many replacments
     
    jabbok, Jan 25, 2008
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  5. gunned

    gunned Notebook Evangelist

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    I think the only only way around that is to do a new order and start fresh...
     
    gunned, Jan 25, 2008
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