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    refusing delivery

    Discussion in 'Dell' started by Bwginner2, Jul 28, 2006.

  1. Bwginner2

    Bwginner2 Notebook Enthusiast

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    Sorry for ignorant, but if i refuse delivery on a laptop, do i get to be charged anything ?
     
    Bwginner2, Jul 28, 2006
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  2. jayrhee

    jayrhee Notebook Consultant

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    no but it's better to call dell and tell them that u r doing it...
     
    jayrhee, Jul 28, 2006
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  3. Bwginner2

    Bwginner2 Notebook Enthusiast

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    is it considered a bad practice ? And does it affect me as a customer in anyway in the future ?

    i'm not quite familiar with US business.
     
    Bwginner2, Jul 28, 2006
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  4. CvcDrk

    CvcDrk Notebook Consultant

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    You can log on and cancel the order at anytime and then refuse delivery if it actually comes after that. I would think Dell would tell UPS to bring it back. There is also a 21-day return policy at Dell, so you could accept delivery and then mail it back to them and get your money back!
     
    CvcDrk, Jul 28, 2006
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  5. dragonesse

    dragonesse Notebook Deity

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    if he accepts it and then returns it, isn't there a restocking fee associated with the return? i imagine bwginner wants to avoid that...
     
    dragonesse, Jul 28, 2006
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  6. Bwginner2

    Bwginner2 Notebook Enthusiast

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    yeah i'm talking to CSR now and they want to charge 15% restocking fee even if i refuse delivery :S
    Is there anyway to avoid restocking fee ?
     
    Bwginner2, Jul 28, 2006
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  7. nickspohn

    nickspohn Notebook Virtuoso NBR Reviewer

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    Call and talk with them. Maybe just say you are going to order another different notebook... They might allow it, they might not. Since you never opened the box afterall...
     
    nickspohn, Jul 28, 2006
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  8. jayrhee

    jayrhee Notebook Consultant

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    I was told that u can return it without restocking fee for 21 days and I had the delivery refusal setup but changed my mind. They told me I wasn't going to be charged...
     
    jayrhee, Jul 28, 2006
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  9. Gautam

    Gautam election 2008 NBR Reviewer

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    The restocking fee is going to be charged, becasue you had a unit custom built and then returned for no reason (no defect).
     
    Gautam, Jul 28, 2006
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  10. Bwginner2

    Bwginner2 Notebook Enthusiast

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    Oh well it's a good deal anyway, i just hate the intergrated graphic ><. Thanks to all who replied.
     
    Bwginner2, Jul 28, 2006
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  11. jayrhee

    jayrhee Notebook Consultant

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    If it;s a m1210 u can say the clicking noise sounds like a bomb and ppl might think u r terrorist...
     
    jayrhee, Jul 28, 2006
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  12. andrew.brandon

    andrew.brandon Notebook Evangelist

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    lololololol its not that bad is it?
     
    andrew.brandon, Jul 28, 2006
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