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    service tag is not reflecting in our database

    Discussion in 'Dell' started by netinbd, Feb 28, 2012.

  1. netinbd

    netinbd Notebook Consultant

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    Hello i was trying too transfer warranty to other country but i got error

    "Dear Customer
    Thank you for contacting Dell.
    Please contact customer care as the components of the service tag is not reflecting in our database. We will not be able to complete this request. We aplologise for inconvenience."

    Anyone know customer care mail? im now outside usa and i cant call and didnt speak good english

    i already mail too
    [email protected]
    [email protected]
    but they sent me from one to one
     
    netinbd, Feb 28, 2012
    #1
  2. Mourin @ Dell

    Mourin @ Dell Company Representative

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    Netinbd,
    To which email address did you send the initial request to?

    Here is the link for warranty transfers: Ownership-Tag Transfer | Dell

    Also, if you can PM me some more details about your issue, I can forward it to customer care.

    Let me know if you have any other questions.
    -Mourin
     
    Mourin @ Dell, Feb 28, 2012
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