shipping time for studio 1737?

hi i ordered a studio 1737 on 7/14 and im currently 8 days away from my estimated ship date(8/7) and im still in the build stage!! does anyone have any help or maybe a number i can call to talk to someone, hopefully not a indian, compleately helpless rep, that i cant understand.

thanks

 

That's just how it works. It most likely won't leave the build stage until the day it ships, or the day before.

 

shroom i really should like send you money or something haha you keep putting up with me and my wanting my lappy so d@mn badly. im just getting more and more anxious the closer it comes and i just hope it comes soon and comes in perfect working condition

 

Haha, I can't blame you for being excited; I was checking the status page every hour when my 1555 was in production.

Although I do accept PayPal.

 

It's difficult not to, I know I checked my status on pretty much every Dell I've had as frequently as possible

 

The ONE aspect of customer service Dell gets right is almost always exceeding the expectations they've set for delivery time. If your ship date is the 7th I expect it will actually be in your hands a day or two before that.

The production thing is very misleading. It basically means "waiting in line to be built." The actual building consists of putting the parts together and screwing/snapping connectors together. Probably takes less than an hour.

I think customers would feel a lot better if they said: Expected Build Day: Aug. 5, Expected Ship Date Aug. 6. Then people wouldn't get so antsy expecting something to change. They make a big deal of how you can track it online, but you really can't. There's only two days when there's a status change: the day you order it, and the day it's built, tested and shipped.

 

Haha, I was hoping they would take it one step further and tweet us everytime they add some part to the overall assembly. Wouldn't that be cool?

 

Sure, but it would still be weeks of silence followed by 40 tweets in 20 minutes!

 

does any know as what the testing stage is? Is where they install software and OS

 

truebull read this thread it helps alot... http://forum.notebookreview.com/showthread.php?t=156489

everyone else thank you i guess ill just have to suck it up and ride out the last few days. shroom ill think about it lol

 

its just a shame (i mean it would be nice to maybe have an email sent to us every sub-stage,... altho thats asking alot from dell for over 100000000 consumers it would be nice ), but still they leave us in the dark untill its already halfway through each stage then they dont update it till half way through the next!

 

automating the process wouldn't be so bad - but fact remains that there are long periods of inactivity (in production, shipped, etc) broken up by brief bouts of action. Considering that updating the status is a nonessential process, they really have no motivation to go any deeper than they currently do.

 

true,,, but a guy can dream huh?

 

and shroom, i ordered the bluetooth moduel. it should be here in a few days