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    should i call dell about my status?

    Discussion in 'Dell' started by sirgika, Aug 15, 2007.

  1. sirgika

    sirgika Notebook Enthusiast

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    will calling them get a more accurate answer than the status check website? thanks.
     
    sirgika, Aug 15, 2007
    #1
  2. laptopboss1

    laptopboss1 Notebook Consultant

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    yes all it says online is "in production" if you call it gives the stage its in
     
    laptopboss1, Aug 15, 2007
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  3. dellbert65

    dellbert65 Notebook Enthusiast

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    not really. the person you would get on phone may even just be a contract employee. only the factory will really know the situation, and they wont be answering the phones.
     
    dellbert65, Aug 15, 2007
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  4. xScorp1on

    xScorp1on Notebook Evangelist

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    Well, you'd still get the stage if you called the automated service.
     
    xScorp1on, Aug 15, 2007
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  5. DoubleBlack

    DoubleBlack Notebook Deity

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    If you call anything other than the ORDER STATUS number, all they do is check the same exact web page. You can only call the automated order status number:

    800-433-9014
     
    DoubleBlack, Aug 15, 2007
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  6. xyzcb1

    xyzcb1 Newbie

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    Call and tell them you want to cancel because of prolonging shipping date. They will ship out in the next 2 to 3 days. It works for me, but I decided to cancel it anyway.

    Dell used to shipped out system within 3 to 5 days. What's going no now?
     
    xyzcb1, Aug 15, 2007
    #6