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    should i return my 1537?

    Discussion in 'Dell' started by snowboardpunk, Feb 10, 2009.

  1. snowboardpunk

    snowboardpunk Notebook Consultant

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    well i bought a 1537 for 509 dollars from the outlet with amazin specs
    intel c2d p8400
    3 gigs ram
    250 gig hd
    webcam
    but anyways i have a couple problems the finger print scanner goes on automatically and the viewing angles are horrible. and some people having the media buttons not working while the eject light is on has happened to me once and thats it. had a problem with the touchpad but that got fixed i think. anyways i talked to someone on the support chat and their like ok their IS something wrong with your finger print scanner so well fix it for you. and their going to send the box in 1-2 days and everything and get it fixed. but then i asked him about the viewing angles and hes like you need to have true life on your screen, you have the cheap one or something like that. im like wait on my invoice it says i have true life, so i log into yahoo and show him the email and i have the 15.4 WXGA LED Laptop Screen Display with TrueLife.

    he says they will check it out and im like ok... so now im wondering should i just get this fixed and see how it comes out or should i just return it? i kind of want to return for hearing all the problems with the studios, but i got amazing specs for an amazing price... i do hear very good things about hp and lenovo is way expensive....
     
    snowboardpunk, Feb 10, 2009
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  2. Cin'

    Cin' Anathema

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    Return it. Get a replacement and see how that works. You have a few problems going on ~ And, even though you bought it from the Outlet, that doesn't matter..it should work like it's brand spanking new!~

    Sorry your new lappy, came with some inherited problems :(


    Cin ;) :)
     
    Cin', Feb 10, 2009
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  3. snowboardpunk

    snowboardpunk Notebook Consultant

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    thanks cin but omg their customer support is so bad im asking for a system exchange and they transferred me like 10 times between techinical and customer care...so i asked for a supervisor and im on hold rite now...

    anyone know how long the unresolved issues people takes to reply? im tired of getting transferred
     
    snowboardpunk, Feb 11, 2009
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