they must be catching up...

i spoke with escalations tonight when they called me.. they offered me a great discount.. and told me it would only take 8 days MAX for my replacment.. i am shocked .. why cant they fill orders this fast .. even the replacment vostro's i had sent took at least ten days...

 

I got my replacement today and my original order was placed just 11 business days ago.

 

So how much IS it right now? This is insane, just before I was going to cancel my CSR only offered me 5%!!! WTF Your CSR hangs on to you as if you are Dell's only costumer... WOW

Tex1ntux... your case is even MORE WTF......... 11 day EDD....

for some people like us it's 60 day EDD... holy !@#!%#!%!#% .....

WOW....


kfasdjfklajdlfkjasldfkjas
ksadjfkasjfksa

 

I wish something F*cked up like that would happen to me so i could get some god damn discounts!

 

That was for two orders, too (the original, and after I got that, the replacement).
I also got a $75 credit and a $75 online coupon when I called returns and said I was going to get an HP instead (wasn't even looking for them to give me stuff, I just was going to go with the 30% off deal to save money). In retrospect, I'm glad I didn't get an HP because the new screen is amazing and I really prefer the 1440x900 over the 1280x800.

 

i used the 325 coupon... i got a discount of 250$ then 200$ now they are offering me 250$ additional if i do not cancel... remember this is not e reg csr though.. i dealt with a rep that got very nasty with me which is the whole reason i started getting rude back.. i insisted on dealing with only either a manager or their escalation group.. they are the only ones who can dish out discounts like that

 

what screen did you get ?? thanks edit nevermind i see it in your sig.. when did they place the order for the replacment??

 

zfactor i think you should just relax man lol

 

trust me if you were going to be on notebook #5 you would be pissed off to #4 just went back to them

 

I called and had a replacement set up about 3 minutes after I first turned on the system on 9/5 (the day I got it).

 

arghh i guess ill try one more time.. i just wish there was a way to NOT GET THE SEC.. hell id even settle for a auo over this crap sec i had

 

I would say that I hope you get an LG, but at this rate, you might be better off waiting for the 7th laptop and getting it all for free. xD

 

nah the escalations rep said this would be the final discount they can give, he also said they will only allow one more swap after this in which case i agree to keep that unless there is something seriously wrong with it.. so i have 2 more shots..