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    vostro 1700 webcam crash

    Discussion in 'Dell' started by kbca, Feb 27, 2008.

  1. kbca

    kbca Newbie

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    Does anyone has problem with the built-in webcam on the vostro 1700 running Vista Business? I have been having problem with the webcam crashing when I close the Live!Cam Avatar software from Creative Lab(bundled software from Dell) or when the computer goes into hibernation and I try to use the webcam.

    On the first senario, when I open the Live!Cam Avatar, the webcam will start up fine. I can click the preview button and webcam works. It will crash when I close the problem.

    On the second senario, when the laptop comes out from hibernation and it does not matter how I startup the webcam, i.e. starting using Windows Live messenger, Dell webcam center or Live!Cam Avatar it will say no webcam detected.

    In both case I will get the follow error message.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CT4IM.exe
    Application Version: 1.0.1611.1
    Application Timestamp: 461b6f55
    Fault Module Name: MFC42u.DLL
    Fault Module Version: 6.6.8063.0
    Fault Module Timestamp: 4549bd08
    Exception Code: c0000005
    Exception Offset: 000361a5
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional Information 1: a31d
    Additional Information 2: 2b95000c411e6a751612fe103db87655
    Additional Information 3: dc0b
    Additional Information 4: 107bbd471afed405805d4ad76adf1f99

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

    The CT4IM.exe is part of the application from Creative Lab.

    I am up to date on patches which also include an updated driver from Creative Lab.
     
    kbca, Feb 27, 2008
    #1
  2. pixelot

    pixelot Notebook Acolyte

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    On the second issue, can you make Yawcam detect it? If you don't have Yawcam to test, you can just download it really quick.
     
    pixelot, Feb 27, 2008
    #2
  3. ckh20051988

    ckh20051988 Notebook Consultant

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    I have a Dell M1730, which also came with that Live! Cam Avatar software and it also crashes when I close that program. No idea why or any solution.
     
    ckh20051988, Mar 31, 2008
    #3