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    windows xp not shutdown (latitude d820)

    Discussion in 'Dell' started by serpentslang, Feb 19, 2008.

  1. serpentslang

    serpentslang Newbie

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    i have recently installed windows xp on my laptop ( which was shipped with Windows Vista) and since then whenever i select shut down or restart options from windows, i closes my desktop but it never shut down the windows.

    Please help.
     
    serpentslang, Feb 19, 2008
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  2. sipp11

    sipp11 Notebook Consultant

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    you definitely need an ACPI driver which usually come with a chipset driver.

    It should be here. However, please double-check whether it's a right OS & model too.

    You should be able to sleep/shutdown then.
     
    sipp11, Feb 19, 2008
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