The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
That's pretty terrible, but I can't complain about my customer service with Dell. Even though I'm out in the middle of nowhere, after a Dell technician tried to troubleshoot my audio stuttering problem, I called back in a couple of days, and the new technician pulled up my case number, and Dell had a technician at my house in a week. He replaced my motherboard flawlessly. And even though the problem still occurs, their service was good. =^)
Well, it turns out the problem wasn't something that could be fixed by replacing the sound card and speakers - from what I've read elsewhere on this forum, audio stuttering/crackling is known to occur as sort of bizarre audio/wireless conflict. It's nothing I can't live with.
Problems? See this thread at archive.org.
