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    GTX 1080/1070 EVGA Cards Reportedly Catching Fire Due To VRMs Overheating

    Discussion in 'Desktop Hardware' started by hmscott, Oct 29, 2016.

  1. hmscott

    hmscott Notebook Nobel Laureate

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    Nvidia GTX 1080 & 1070 EVGA Cards Reportedly Catching Fire & Dying Due To VRMs Overheating
    http://wccftech.com/nvidia-gtx-1080-1070-evga-cards-dying/

    "A devastating issue plaguing Nvidia GeForce GTX 1080 & GTX 1070 cards from EVGA causing them to burn out and die has been discovered. This came about after reports of EVGA ACX GTX 1080 and GTX 1070 cards suddenly going up in smoke started to pile up over the past week.

    Hundreds of GTX 1080 and GTX 1070 owners have come out on EVGA’s forum ( #1, #2), the Nvidia ( #1, #2 ), Build A PC & PC Master Race subreddits to describe their shock as they saw their graphics cards literally go up in flames.
    One user reported his computer suddenly shutting down with a bright orange flame gushing out of his graphics card. While another reported seeing sparks followed by the screen suddenly turning black in the middle of a gaming session with foul smelling chemical smoke subsequently pouring out of his machine.

    EVGA’s Entire Range Of Nvidia GTX 1080 & GTX 1070 Featuring The ACX Cooler 3.0 Is Affected"

    Reddit thread:

    https://www.reddit.com/r/pcmasterra..._gtx_1080_and_1070_cards_reportedly_catching/

    "What To Do If You Have An Nvidia GeForce GTX 1080 Or GTX 1070 From EVGA"...

    " ALL EVGA GTX 1070 models, and 1080 models that use the ACX 3.0 COOLER. *Except the Classified Edition according to the article"
     
    Last edited: Oct 29, 2016
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  2. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA MOSFET Failure Possible From Runaway Thermal Scenario
    By Steve Burke Published October 28, 2016 at 3:06 pm
    http://www.gamersnexus.net/news-pc/2661-evga-mosfet-failure-possible-from-thermal-runaway-scenario

    "...The good news is that EVGA has already promised free provision of thermal pads for DIY modding by users. In our discussion with EVGA's Jacob Freeman on the phone, we also learned that EVGA would replace users' cards at no charge to the user. An owner would have to send the device in to EVGA in order to receive a new device with the thermal pads pre-applied. EVGA's thermal pad mod brings operating temperature of the VRM closer to 75C, which is actually pretty damn good. That allows more than enough amperage to the GPU, and ensures more efficient operation. The company deserves credit for this rapid response and free solution to an issue that we are still trying to understand.

    We have also been informed that the factory is now making changes to products as they ship, ensuring that new batches of the GTX 1080 FTW and 1070 FTW products will include thermal pads pre-installed."
     
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  3. hmscott

    hmscott Notebook Nobel Laureate

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    Optional EVGA Thermal Pad Mod Request
    http://www.evga.com/thermalmod/

    "The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.

    With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.

    During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below.

    We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them starting Monday, October 24th, 2016. Also, we will work with Toms Hardware to do a retest."

    Request Your Optional EVGA Thermal Pad Mod
    Please check to ensure your shipping details below are correct. If you would like to ship your EVGA Thermal Pad to another address, please update your details below.

    You must be logged into your EVGA account to request an EVGA Thermal Pad.
    MEMBER LOGIN or REGISTER NOW
     
    Last edited: Oct 29, 2016
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  4. houstoned

    houstoned Yoga Pants Connoisseur.

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    i've been on the EVGA 10xx-series forum for about 4-5 months now and i see more threads reporting problems compared to threads that contain satisfied customers. my 1080 FTW Hybrid is the first EVGA product i've owned, so i don't have much experience with them. there seems to be this fanboy-like cult that posts on that forum. if i said ANYTHING good about another brand, or anything bad about EVGA, there would be a bunch of computer ninjas jumping in to defend EVGA like i just insulted their child. there would be alot of guys that liked to bash on any other product that was not branded EVGA as well. alot of the members over there annoyed the crap out of me.

    i don't know what the issue is, but there seems to be some kind of quality control issue going on with EVGA. u can just goto the 10xx-series section of their forum and read complaint thread after complaint thread. my first 1080 FTW Hybrid was also the only 1080 that i had issues with. my MSI 1080 FE and Asus STRIX 1080 OC worked flawlessly -- straight plug and play. i'm glad that their customer service took care of me and my 2nd Hybrid is working well so far. i'm just not all in on their hype yet. the copper plate in the Hybrid covers the GPU and VRAM's, so i don't think Hybrid owners are effected by this "situation".
     
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  5. hmscott

    hmscott Notebook Nobel Laureate

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    Unrelated VRM component issue causing Black Screen issues:

    GTX 1080 FTW - Black screen & fans spin up to 100%
    http://forums.evga.com/GTX-1080-FTW-Black-screen-fans-spin-up-to-100-m2530081.aspx

    " EDIT BY EVGA (10/24/2016)
    Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.


    The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.

    This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above. At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.

    If you have any questions, please contact our support directly at: [email protected].

    Thanks,
    EVGA"
     
    Last edited: Oct 29, 2016
  6. TomJGX

    TomJGX I HATE BGA!

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    Wow thanks for heads up @hmscott.. Had someone I know building a PC with EVGA 1080.. Have been able to warn them about this hopefully they didn't buy one yet..

    Sent from my LG-H850 using Tapatalk
     
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  7. hmscott

    hmscott Notebook Nobel Laureate

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    Glad you caught the news and could head off any potential problems :vbthumbsup:
     
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  8. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    It's not just 1070s and 1080s that are affected, it's 1060s too: http://www.tomshardware.de/nvidia-g...ikkarten-roundup,testberichte-242152-2.html#3

    ANY PASCAL GPU BY EVGA USING ACX 3.0 IS AFFECTED.

    You can request thermal pads for free at http://www.evga.com/thermalmod/

    However, at the same time, the issue may not be as bad as we think it is. There was a reddit user who did a ton of different tests (even under multiple games at multiple fan speeds which is very useful) showing that the issue may not be as bad as we think it is. https://www.reddit.com/r/nvidia/comments/58sf6q/thermal_imaging_of_evga_gtx_1070_ftw_under_load/

    Said reddit user will also test his temps during those multiple different conditions after he has installed the thermal pads.
     
    Last edited: Oct 30, 2016
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  9. hmscott

    hmscott Notebook Nobel Laureate

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    As I read it, it's a random issue where the constant high temperatures, normally ok even though high, over time can hit a thermal runaway condition causing the melt-down -- fire.

    It's not something to take lightly, and EVGA will RMA the GPU to add those new thermal pads, hopefully providing added cooling to reduce the possibility of going "thermal".

    I also posted the link below for the EVGA "Optional" Thermal Pad info.

    Those thermal pads have been added to all new EVGA ACX 3.0 GPU cards, so maybe it's not as Optional as they would like us to believe.
     
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  10. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    I'm not too concerned even though I have two 1070 FTWs because of testing by reddit user megarows: https://www.reddit.com/r/nvidia/com...ging_of_evga_gtx_1070_ftw_under_load/d9420bg/

    At a higher fan speed, the VRM/VRAM only goes up to 67c in Fallout 4, and 60c in Battlefield 1 which is honestly not that bad and certainly wouldn't start any fires even without thermal pads. However, when you have the default fan profile combined with an overclock, yeah, you're much more likely to have a bad time and have your card literally go up in smoke and/or flames if you don't have thermal pads installed.

    I can't wait for his thermal pads to arrive so he can show the VRM/VRAM temperatures after installing the thermal pads. He has done an amazing analysis thus far, and I have no doubt his further analysis will be just as impressive and thoroughly useful.
     
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  11. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA 1080 FTW Thermal imaging might explain black screen issues
    https://www.reddit.com/r/nvidia/comments/58acqy/evga_1080_ftw_thermal_imaging_might_explain_black/
    "You can make your own conclusions to this but I guess it's useful to post it to the subreddit as well.

    All credits go to mannitu78 for posting it to EVGA forums:

    http://forums.evga.com/badHOT-PCB-Layout-on-GTX-1070-FTW-m2565921.aspx

    Here's a direct link to the EVGA 1080 part of the article which is a new part of 1080 reviews article:

    http://www.tomshardware.de/nvidia-g...afikkarten-roundup,testberichte-242137-2.html

    A interesting quote from GamerSX in the forum thread is this:

    According to Micron GDDR5X Specs sheet for these modules found in the link below, their Operating temperature is (0°C ≤ TC ≤ +95°C) so 107c continuous exposure will kill them.

    EDIT: Seems like the rest of reddit is noticing it now, we did it reddit!

    https://www.reddit.com/r/buildapc/comments/58hnzb/word_of_warning_the_evga_1080_blackscreenfan_bug/

    https://www.reddit.com/r/pcgaming/comments/58jqzg/caution_evga_1070_and_1080_series_cards_may_have/ "
    snuuk 4790K | EVGA 1080 FTW 18 points 11 days ago

    The VRAM label is directly where my 1080 caught fire. So can confirm these get WTF hot there.

    rexusjrg [email protected], 16GB DDR3, ZOTAC AMP EX GTX1070 6 points 10 days ago

    The mid plate may have been a poor design choice as it would do little to dissipate VRM heat. EVGA should have gone with a contacting surface integrated in the heatsink similar to the Strix or a separate heat sink/plate for the VRM similar to the MSI Gaming models. Such a pity this has been overlooked.

    snuuk 4790K | EVGA 1080 FTW 9 points 10 days ago

    absolutely agree. I don't understand how a company with such a wonderful reputation as EVGA could overlook such a major issue. The VRam isn't just getting hot... its clearly exceeding operating threshold. Having a heatsync above the dang thing radiating heat instead of adding contacts to dissipate it from the VRam was about the worst design choice I can think of to make.

    __________________99 i7 4770 | EVGA SC ACX 3.0 GTX 1080 1 point10 days ago

    Could this be remedied with thermal pads put there? I feel like that probably wouldn't make much of a difference though.

    NetQvist[ S] 1 point 10 days ago

    Better thermal pads and breaking the backplate in two so the heat doesn't transfer to the VRAM.... Might work =P

    Just don't do it because that will certainly void the warranty!

    Trevor Suarez‏@trevorsuarez
    @TEAMEVGA @evgagaming @EVGA_JacobF I was going to buy a GTX 1080 FTW soon, but I've been hearing about VRM issues, overheating, and even cards catching on fire. Is there any official statement regarding these issues beyond just the optional thermal pads and hardware changes made after August?

    https://twitter.com/trevorsuarez/status/791069301096615937

    Jacob Freeman ‏@EVGA_JacobF Oct 25
    @trevorsuarez @TEAMEVGA @evgagaming Yes the thermal pad will be added in upcoming production.
     
  12. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Doesn't show up initially in any testing I've seen which is a problem, but EVGA fixing with free thermal pads is nice.
     
  13. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA GTX 1070/1080 Card update - Almost All Of Them Have Overheating Issues
    http://www.guru3d.com/news-story/ev...most-all-of-them-have-overheating-issues.html
    "Two weeks ago we reported about the EVGA FTW 1080 and 1070 having overheating issues. Earlier reviews (including ours) exposed that the VRM area of their FTW and SC cards is getting seriously hot. In a dramatic turn of events, it is effecting pretty much all models 1070 and 1080 cards and from the looks of it, now 1060 cards as well.

    After an initial simple fix (EVGA would send our thermal padding to those requesting it) the problem is far more extensive it seems, it might even effect their 1060 series as well. EVGA is now doing two things, issuing a new BIOS which "adjusts the fan speed curve" to "ensure sufficient cooling of all components across all operating temperatures" (read we're making things louder to create airflow).

    EVGA continuously is mentioning and putting blame on FurMark to be the culprit. Even through we stopped using FurMark a long time ago due to its aggressive viral behavior that is just not true. "

    "Likely in an effort to keep down production costs EVGA (on some cards) has not been adding any decent enough cooling on and over the VRM area, causing it to overheat with any of the new ACX revision based graphics cards. Some cards as a results literally have burnt components. "
    EVGA issued a new statement
    "Recently, it was reported from several sources, that the EVGA GeForce GTX 1080 FTW PWM and memory temperature is running warmer than expected during Furmark (an extreme stress utility). EVGA has investigated these reports and after extensive testing, below are our findings:
    • On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
    • However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed.
    Conclusion: EVGA offers full warranty support on its products, with cross-ship RMA (available in the Continental United States, Hawaii, Alaska, Canada, EU, UK, Norway, and Switzerland. EVGA offers Standard RMA replacement options in the Middle East, Africa, India or outside of the before mentioned supported areas), and stands behind its products and commitment to our customers.

    To resolve this, EVGA will be offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components across all operating temperatures. This VBIOS will be released in the next few days and users can download it and update their cards directly. This update resolves the potential thermal issues that have been reported, and ensures the card maintains safe operating temperatures.

    For those users who want additional cooling beyond the VBIOS update, EVGA has optional thermal pads available. This update is not required, however; EVGA will make it available free of charge to any customer who is interested. To request the thermal pad kit, please visit www.evga.com/thermalmod.

    Any customer who is not comfortable performing the recommended VBIOS update, may request a warranty cross-shipment to exchange the product to EVGA for an updated replacement.

    EVGA also released a FAQ with the graphics card models involved, clearly denoting the 1060 now as well:
    • Q. Which cards are supported by these updates?
    • A. EVGA ACX 3.0 GeForce GTX 1080, 1070 or 1060 cards with the following part numbers:

      GTX 1080 GTX 1070 GTX 1060 6G GTX 1060 3G
      08G-P4-6181 08G-P4-5171 06G-P4-6262 03G-P4-6365
      08G-P4-6183 08G-P4-5173 06G-P4-6366 03G-P4-6367
      08G-P4-6284 08G-P4-6171 06G-P4-6265
      08G-P4-6286 08G-P4-6173 06G-P4-6264
      08G-P4-6384 08G-P4-6274 06G-P4-6267
      08G-P4-6386 08G-P4-6276 06G-P4-6368

      06G-P4-6167

      06G-P4-6165
      * Founders Edition, Blower type, HYBRID, and HYDRO COPPER cards do not need these updates.
    Q. If my Graphics Card is not an ACX 3.0 design is it affected?
    A. No, all other GPUs sold by EVGA including Founders Edition, Blower type, HYBRID, and HYDRO COPPER editions are unaffected.
    Q. Does the VBIOS fix the temperature issues?
    A. Yes, the VBIOS update will fix the temperature issues.
    Q. Is my card damaged from running at a higher temperature?
    A. No, but should any future warranty service be needed, EVGA stands behind its products.
    Q. What happens if my card is accidentally damaged during the optional thermal pad installation?
    A. EVGA will stand behind its customers with full warranty and cross-shipment.
    Q. What if I am not comfortable updating my VBIOS?
    A. While EVGA has very user friendly ways to update VBIOS's, if you still do not feel comfortable, we will support you with and advanced RMA and ship you a replacement card with the latest VBIOS.

    In this pretty dramatic step really, all graphics cards shipped from EVGA after 11/1/2016 will have the VBIOS update pre-applied.
     
    Last edited: Nov 2, 2016
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  14. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    People still use Furmark?
     
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  15. hmscott

    hmscott Notebook Nobel Laureate

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    Apparently just EVGA :)

    guru3d - "EVGA continuously is mentioning and putting blame on FurMark to be the culprit. Even through we stopped using FurMark a long time ago due to its aggressive viral behaviour that is just not true."

    guru3d - "...we are NOT using Furmark but a looped 3DMark FireStrike sequence (Graphics test scene 1)."

    http://www.guru3d.com/news-story/ev...most-all-of-them-have-overheating-issues.html

    "Two weeks ago we reported about the EVGA FTW 1080 and 1070 having overheating issues. Earlier reviews (including ours) exposed that the VRM area of their FTW and SC cards is getting seriously hot. In a dramatic turn of events, it is effecting pretty much all models 1070 and 1080 cards and from the looks of it, now 1060 cards as well.

    After an initial simple fix (EVGA would send our thermal padding to those requesting it) the problem is far more extensive it seems, it might even effect their 1060 series as well. EVGA is now doing two things, issuing a new BIOS which "adjusts the fan speed curve" to "ensure sufficient cooling of all components across all operating temperatures" (read we're making things louder to create airflow)."
     
    Last edited: Nov 2, 2016
  16. Ashtrix

    Ashtrix ψυχή υπεροχή

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    EVGA ACX3.0 Cooler for the GDDR5X 1080s but ended burning the VRMs because of the lack of the thermal pads. But look at this ASUS ROG Strix, Yeah they are doing fine but that HS design reminds me of Razer.
     
  17. TomJGX

    TomJGX I HATE BGA!

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    I have an Asus ROG Strix 1080 OC... That thing runs cool... Also has one of highest stock 1080 clocks and boosts to 2050MHz++... Please don't insult it/me comparing it to Razer's junk...

    Sent from my LG-H850 using Tapatalk
     
  18. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    Not all of Razer's stuff is junk, Blackwidows are decent and DeathAdders are great. Plus, they have some good mouse pads as well. :p
     
  19. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA's Heat Solution & Thermal Imaging of New 1080 FTW


    EVGA's Heat Solution & Thermal Imaging Tests of New EVGA 1080 FTW - article
    http://www.gamersnexus.net/news-pc/2666-evga-heat-solution-thermal-imaging-of-vrm-1080-ftw

    How to Install Thermal Pad Mod on EVGA GTX 1080 & 1070


    EVGA FTW VRM Failures - What should you know


    Update 11/9/16 with NEW BIOS - EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
    http://forums.evga.com/EVGA-GeForce-GTX-10801070-PWM-Operating-Temperature-Update-m2573491.aspx

    EVGA_JacobF - EVGA Product Manager

    "EVGA GeForce GTX 1080/1070/1060 BIOS Update

    Updates:

    Updated fan curve for reduced PWM temperature"
     
    Last edited: Nov 15, 2016
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  20. J.Dre

    J.Dre Notebook Nobel Laureate

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    EVGA released a statement saying the Hybrid models are exempt from this issue. Thank goodness.
     
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  21. smoking2k

    smoking2k Notebook Consultant

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    Why does this remind you of Razer the Direct contact heat pipes??
     
  22. TomJGX

    TomJGX I HATE BGA!

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    Logitech is better!! G602 FTW :D
     
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  23. Ashtrix

    Ashtrix ψυχή υπεροχή

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    because it also has the same but the gaps are being somewhat sealed off with this ROG strix while the Razer one doesn't, Neither of them have the extra copper plate soldered onto the HS design, See the EVGA.
     
  24. TomJGX

    TomJGX I HATE BGA!

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    EVGA didn't do so well.. Their 1080s are burning left right centre or at least were doing so..
     
  25. hmscott

    hmscott Notebook Nobel Laureate

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    "there's a hidden 'feature' of this BIOS update... it also disables GPU boost."

    "... See attached hwmonitor min/max values after a admittedly somewhat brief gaming session. Temps stay nicely around 72C, fans are screaming, but the gpu clock and memory clock are locked at 1709/5005. Never once has it boosted since applying this BIOS update."
    evga1080.jpg
    http://forums.evga.com/FindPost/2583686
     
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  26. Robbo99999

    Robbo99999 Notebook Prophet

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    Well that sucks! I almost bought an EVGA 1070, but luckily I found reports of the VRM overheating before I pressed the Buy button!
     
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  27. smoking2k

    smoking2k Notebook Consultant

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    Seems in later posts other users verified it was HWmonitor reporting incorrect clock speeds and gpu-z and EVGA Precision X still shows it boosting. Thank goodness or this would have been ridiculous for evga.
     
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  28. hmscott

    hmscott Notebook Nobel Laureate

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    Ahhh, new updates, thanks :)

    http://forums.evga.com/FindPost/2583720

    Glad it turned out to be a monitoring error.

    It's always a good idea to check your GPU performance and activity using more than one monitoring tool to verify :)
     
    Last edited: Nov 18, 2016
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  29. hmscott

    hmscott Notebook Nobel Laureate

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    Reddit thread:

    Exploding EVGA 1080 FTW

    https://www.reddit.com/r/nvidia/comments/5dly01/exploding_evga_1080_ftw/

    I was playing CS:GO - hardly a stressful game for a 1080 FTW - and the following happened:
    1. Off work due to stress, trying to relax.
    2. Start CS:GO with EVGA P XOC stats displayed
    3. Temperature shows 65°C or so
    4. Play one match, no issues
    5. Mid-way through second match and see (from under my desk) the entire inside of the case brighter than the Sun, closely followed by a very loud bang
    6. Computer makes a noise and then turns off
    7. Remove card
    8. Test spare PSU and PC won't boot
    9. Use original PSU and PC boots then turns off
    10. Try again and PC turns on
    11. Notice marks near the PCI-E slot on the motherboard (the damage in the photos is on the PCI-E side of the card).
    I will post all updates, both positive and negative, as EVGA's position becomes clear. I hope this will alleviate concerns (if positive) that other users may have. At the time of posting, I still recommend EVGA products despite this incident.
    UPDATE 17-11-2016
    Jan from EVGA called and we spoke about my concerns and damage caused. He's working on rectifying the issue to my satisfaction.

    The card is being collected tomorrow.

    10/10 for Jan's phone call, I'll see if this helpful, friendly, and caring attitude continues and keep you updated.

    UPDATE 18-11-2016
    An man came to collect the item, but did not bring suitable packaging (a bag and label, as I understood he would) so the collection has been delayed until Jan is able to re-arrange it.

    I will continue to post updates for those interested.

    UPDATE 18-11-2016
    The PCI-E slot appears to be dead.

    EVGA Forum post, with photo's:

    1080 FTW exploded (now dead) and took other parts with it
    http://forums.evga.com/1080-FTW-exploded-now-dead-and-took-other-parts-with-it-m2583259.aspx
     
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  30. hmscott

    hmscott Notebook Nobel Laureate

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  31. hmscott

    hmscott Notebook Nobel Laureate

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    there are really gaps between vram chips and the thermal pads on the mid cooling plate - old pre-vram pad shipments, but interesting - hmscott
    http://forums.evga.com/FindPost/2580613

    "Bad news: I opened up my GTX 1070 FTW DT to check for these gaps and yes there were gaps on virtually all VRAM pads. Only 2 pads were touching the VRAM chips and only by a little bit of the corner. You can tell how it looks like if there was actual contact by looking at the thin thermal pad on one of the pictures.

    Good news: I didn't wait for thermal pads from EVGA for the VRMs or VRAM etc and got my own (Fujipoly / mod/smart Ultra Extreme XR-m Thermal Pad 17 w/mk 100 x 15 x 1.5mm) and cut them up to 15x12mm portions. After putting them on my VRAM (the dots on them are from where I pushed them to make them stick to the vram) and placing the original 1mm VRAM pads onto the VRMs (there are enough to cover the VRMs) I put everything back together. I used Noctua thermal paste on the GPU. MY TEMPERATURES DROPPED 10-12C. I used to idle at 43-45C and playing Battlefield 1 would get me to about 63-65C (using Precision X). Now my idle temperature is 30C and Battlefield 1 temperature is 45-54C. I doubt the Noctua thermal paste explains the huge difference because the original paste looked like it was good paste with good spread. I think the VRAM thermal pad gaps were causing heat from the VRAM chips to soak into the GPU.

    I'm still missing the thermal pad for the backplate but I feel so much more at ease knowing that the VRAM is being cooled now and the GPU is operating closer to the temperature range it should be at.

    Other news: Got the powerlink in the mail today! Woot! Thanks EVGA! Just hurry it up with the thermal pads, etc please so I can get back to overclocking my card!"
     
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  32. smoking2k

    smoking2k Notebook Consultant

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    Interesting keep it up hmscott I like reading these updates...especially when you make it so convenient and do all the digging around for me!!

    EDIT

    How much of a difference do you think upgrading the thermal pads to the fujipoly 17w/mk make when the stock ones are touching?
     
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  33. hmscott

    hmscott Notebook Nobel Laureate

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    This guys results speak to success, so give it a shot.

    I'd use the current generosity of EVGA to swap for a new GPU, get'em now while EVGA is still working hard to make up to owners for their mess up :)
     
    Last edited: Nov 23, 2016
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  34. TomJGX

    TomJGX I HATE BGA!

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    Agreed, its not worth the hassle to fix it yourself.. Get a new one from EVGA while you can!
     
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  35. houstoned

    houstoned Yoga Pants Connoisseur.

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    it's funny how alot of those EVGA guys were questioning my STRIX 1080's temps because they were so much lower than all of their's lol.

    i still don't see what the hype about EVGA is all about. they sure know how to produce alot of fanboys though.
     
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  36. Talon

    Talon Notebook Virtuoso

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    I think it's their excellent customer support and that goes a long way even if the product is just average. After having a perfectly good PSU (my mistake) replaced by them in minutes after a quick online chat I was impressed. Their RMA and support department is top notch and was the reason I wish I had their card in my system.

    I wanted to go EVGA this time around but their supply of 1080 aftermarket cards was insanely bad and I grabbed the first card I could get.

    Honestly this MSI 1080 is gret though and have had zero issues. It overclocks decently on air and stays cool and quiet. Zero coil whine and the clocks are stable and don't bounce around like some 10 series cards. Still if I ever need an RMA I know from previous experience with MSI the support will be lacking.
     
  37. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    The STRIX is just a great all around card. I've been recommending it lately.
     
  38. TomJGX

    TomJGX I HATE BGA!

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    Agreed, its a total beast.. Only 1080 I've seen hit high clocks and stay cool without water cooling etc due to 3 fans!!

    Sent from my LG-H850 using Tapatalk
     
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  39. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    How high/cool have you managed, if I might ask?
     
  40. TomJGX

    TomJGX I HATE BGA!

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    Really depends on the game.. Now firstly, you have to remember I have a 1440p 144Hz monitor... I play literally on.every detail maxed out too.. That's a lot of load on the GPU.. So something like World of Warships maxes out at 65-70C on the 1080.. Something like Titanfall 2 or BF1 maxes out at 70-78C abouts.. I'm sure the 1080 would run even cooler in an ATX system, you have to remember I'm using a mini-ITX one lol....

    Sent from my LG-H850 using Tapatalk
     
  41. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA ICX Cooler for FTW2 & SC2 In-Depth | CES 2017


    EVGA ICX Cooler Detailed for FTW2 & SC2 Cards, New CLC Analyzed
    http://www.gamersnexus.net/news-pc/2755-evga-icx-cooler-detailed-in-depth-at-ces-ftw2

    "EVGA’s CES 2017 suite hosted a new set of 10-series GPUs with “ICX” coolers, an effort to rebuff the cooling capabilities of EVGA’s troubled ACX series. The ACX and ICX coolers will coexist (for now, at least), with each SKU taking slightly different price positioning in the market.

    Although EVGA wouldn’t give us any useful details about the specifications of the ICX cooler, we were able to figure most of it out through observation of the physical product."
     
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  42. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    So phasing out ACX entirely then? Probably a good idea.
     
  43. hmscott

    hmscott Notebook Nobel Laureate

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    PSA: There are still 10XX FTW cards with the old BIOS/no VRM cooling in retail circulation.
    Submitted 13 hours ago * by 335is
    https://np.reddit.com/r/nvidia/comments/5pbnw1/psa_there_are_still_10xx_ftw_cards_with_the_old/

    "I bought my EVGA GTX 1070 FTW 2 days ago at MicroCenter. It's a pretty busy store, and they only had a single other FTW 1070 in stock. I can't imaging it was sitting in the display case long. While troubleshooting driver issues, EVGA recommended I update the bios (no biggie) and install the optional thermal pads on the VRMs (kind of a biggie).

    I don't plan on OC'ing, so I'm sure it'll be fine. I was just surprised to see unpatched units still on sale 2-3 months later.

    http://imgur.com/Xgb8BnP "
    http://www.evga.com/thermalmod/
     
  44. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    ouch...

    that's like samsung not recalling the note 7 they distribute to some resellers
     
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  45. TomJGX

    TomJGX I HATE BGA!

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    Note 7 2.0 :D
     
  46. i_pk_pjers_i

    i_pk_pjers_i Even the ppl who never frown eventually break down

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    To be honest, I'm a bit surprised that this thread is still going so strong, it was ruled that this is not a thermals issue but instead a bad batch of ICs:

    and here:
     
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  47. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA has made changes to the cooling for the ACX design and brought out ICX cooling design to fix the thermal problems.

    It may have been bad IC's contributing to the worst of the failures, but overall cooling needed upgrading too.

    The lack of thermal pads connecting components to the heat plate was a big mistake and has been the focus of the user installed fixes that EVGA sends out upon request.

    An IC that overheat's beyond spec without any connection to the cooling components is far worse than an IC running hotter than spec with adequate cooling.

    Either way I'd get your original EVGA GPU's swapped for the new replacement design, you might as well do this as long as EVGA is offering it.

    EVGA ACX 3.0 to iCX Upgrade Program
    http://www.evga.com/icxupgrade/
     
    Last edited: Feb 11, 2017
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  48. hmscott

    hmscott Notebook Nobel Laureate

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    What the HECK is EVGA "iCX" ?? ft. GTX 1080 FTW2!

    "Update: EVGA confirmed my suspicions that there's a software bug with the fan curves and they're currently working on a patch. Enjoy the video! :)"

    NBR is having problems, so I can't edit the above post directly, sooo....

    It looks like BitWit posted this video too early, as it's been pulled / private. Maybe it will be released later :)

    EVGA's New GPU Technology - GTX 1080 FTW2 with iCX


    A new GTX1080 FTW from EVGA! What is the ICX FTW2?


    EVGA 1080 FTW2 & SC2 ICX Thermal Analysis (& Review)


    EVGA iCX Technology - Adding Thermal Sensors and Improved Cooling


    What the HECK is EVGA "iCX"? GTX 1080 FTW...2!
     
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  49. hmscott

    hmscott Notebook Nobel Laureate

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    EVGA is also offering a $99 upgrade from ACX 3.0 cards (list in link) to ICX cards.
    [​IMG]
    EVGA ACX 3.0 to iCX Upgrade Program

    The EVGA ACX 3.0 to iCX Program is an optional program that allows owners of select EVGA GeForce GTX 1080 ACX 3.0, GeForce GTX 1070 ACX 3.0, and GeForce GTX 1060 ACX 3.0 Graphics Cards to upgrade to its EVGA GTX 1080 iCX, GTX 1070 iCX, or GTX 1060 iCX equivalent Graphics Card.

    What does it cost and what do I receive with an iCX Upgrade?
    [​IMG]
    The iCX Upgrade Program costs $99.99 per iCX Upgrade, and includes an EVGA iCX Shirt and complimentary return shipping. For the limited duration the iCX Upgrade Program is available, iCX Upgrade Program participants may upgrade any and all qualifying ACX 3.0 graphics cards registered to their EVGA account.
    • Each additional ACX 3.0 to iCX Upgrade is $99.99.
    • Each ACX 3.0 graphics card may only be upgraded to a like iCX product. No exceptions allowed."

    EVGA ACX 3.0 to iCX Upgrade Program
    http://www.evga.com/icxupgrade/
     
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  50. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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