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    Fujitsu's Incompetence:

    Discussion in 'Fujitsu' started by ChaosBlizzard, Feb 17, 2005.

  1. ChaosBlizzard

    ChaosBlizzard Notebook Consultant

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    Has anyone ever sent a Laptop to Fujitsu for repair? If so, did they give you the RMA # BEFORE you sent the package?

    Because with me, they waited 4 days after sending the overnight box to bother to tell me I need an RMA # on it.

    These people are incomprehensible. They CALLED me on Monday; I received the packing material on Tuesday, and sent it out Wednesday. I didn't get the RMA # until Thursday!

    No, they couldn't give it to me whilst I was on the phone with them on Monday or even with the box that they sent me.
     
    ChaosBlizzard, Feb 17, 2005
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  2. drw

    drw Notebook Consultant

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    Well thanks for sharing. Hopefully I will never need to use that info, but it's good to know just in case. Wait for the rma.

    -David
     
    drw, Feb 20, 2005
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