The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Portable One (laptopsinc.com) notebook policy?

    Discussion in 'Fujitsu' started by andrewphelps, Aug 8, 2004.

  1. andrewphelps

    andrewphelps Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I'm looking to buy a Fujitsu 7010D from Portable One (aka laptopsinc.com), and I hear great things about the company. Does anyone have experience with their default warranty? I have heard about a liberal dead-pixel policy, but no details. Also, it's tough to find this info on the Web site (not a good thing). Is the company's support very good even if I don't pay for any extra?

    Thanks!
     
    andrewphelps, Aug 8, 2004
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

    Reputations:
    947
    Messages:
    8,970
    Likes Received:
    1
    Trophy Points:
    205
    I've never had to use their support...always went straight to Fujitsu which is very good.

    BTW - moving this to the Fujitsu forum since that's what brand almost everyone buys from P1.

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
    Brian, Aug 8, 2004
    #2
  3. andrewphelps

    andrewphelps Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Brian,

    Gotcha. But without purchasing any support (3-year warrant, etc.), how well-covered am I? If the mouse stops working in 3 months or the hard drive dies, will I get a replacement?
     
    andrewphelps, Aug 8, 2004
    #3
  4. Brian

    Brian Working at 486 Speed NBR Reviewer

    Reputations:
    947
    Messages:
    8,970
    Likes Received:
    1
    Trophy Points:
    205
    You get a 1-year from Fujitsu, so yes. You get an extra year if you buy with AMEX. Anyway, you'll be calling Fujitsu for support, not P1, though they're always happy to help.

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
    Brian, Aug 8, 2004
    #4
  5. kuplicks22

    kuplicks22 Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    Does anyone know if you have to apply for the warranty once you get the computer (S6210) or what you have to do to get the AMEX warranty? cause i ordered with an AMEX card
     
    kuplicks22, Aug 9, 2004
    #5
  6. Brian

    Brian Working at 486 Speed NBR Reviewer

    Reputations:
    947
    Messages:
    8,970
    Likes Received:
    1
    Trophy Points:
    205
    You just need to register...either online or via phone. I don't know what additional steps are required for the AMEX 1-year though. I normally don't keep my machines that long. [ :D]

    Editor in Chief http://www.bargainPDA.com and http://www.SPOTstop.com
     
    Brian, Aug 9, 2004
    #6