SXGA+ S7020D screen problem

I just recieved my SXGA+ S7020D yesterday and the screen looks really bad. The backlight is very uneven... the top of the screen is very dark while the bottom is very bright. I assume this isn't "normal" right? Most people here seem to have the XGA CV screen so I wasn't able to find out much information on the quality of SXGA+ screen. It just looks plain wrong, but I wanted to know if anyone here has had any experiences w/ the SXGA+ screens. I alread took it to a Fujitsu authorized service center today... I'm hoping it's something that can be fixed.

 

I just recieved a s7011 with XGA CV screen showing similar problems. Everything else is top notch though! If its not too much trouble, could you post back once you get your laptop back? If it gets fixed, I'll be definately be sending mine in too.

Thanks! Hope it all goes well.

 

Definitely get it fixed, that's not normal. If you could snap a picture and post it here, that would help others have a benchmark to work from.

 

I have the same screen (SXGA+) with the same behavior. Since other users mentioned it too (even for the XGA CV screens), I don't know if it is a problem with the screen, or it is just the way it is.

Please keep us posted because if Fujitsu replaces your screen with a better looking one, then we should all get ours replaced.

 

Are you sure you are looking straight at the screen? I did check my S7011 CV and if u have the middle of the screen eye-level'd then there isn't light bleeding, but anyway, best is to take a picture in a really dark room w/ XP screensaver (i think thats always there) hehe..

 

My notebook should be back in a couple of days so I'll take a picture of it when I get it back. I was hoping it wasn't "normal" but I just got a call back from the tech and he said that's "pretty much" what the Fujitsu screens look like, but he said he would go ahead and replace it anyway so I guess I'll see how it looks once I get it back. I've tried XP screensaver in a dark room and pretty much from every angle, the light leakage is VERY obvious, even with the brightness turned all the way down. Anyway, I'll keep you guys updated, hopefully there's an improvement when I get it back.

 

Could you tell me where you got your Fujitsu from? I'm just curious cause it sounds like the people you bought it from has good service especially with the decision to replace the screen. I'm about to buy a Fujitsu S7020D w/ the XGA CV screen and I was looking to buy from Portable One. I hope I didn't get this thread too off topic. Thanks

 

So there's something to compare with, here's two pics of my S7011 XGA CV screen. I just revieved it last friday! One in normal light and the other with the lights off.

Hope it helps. If anyone else has a S7011 or similar screen, could they please comment!

Thanks heaps.

 

I have the very similar looking screen. I will take some pics and post them as well. BTW, did anybody contact P1 or Fujitsu regarding this issue? Can a laptop be returned for this reason? Thanks.

 

my S7020D has similar LCD leakage....

 

Does anybody know the manufacturer of the LCD panels used in S7020 series? Thanks.

 

Wow, I can't believe they'd put these lappys out with such substandard screens, esp. after seeing what a great screen they put in the N351x series. I really hope they can address this somehow, I was going to get a 7020D for my wife, but these screens are highly disconcerting.

 

Mine looked the same as the pics when I took it to get repaired... so is this pretty much what Fujitsu screens are supposed to look like? With so many people saying great things about Fujitsu's screens, I expected better. Even my cheap Dell 600m has a much better lit screen.

 

I bought it from Euclid Computer and not Portable One since I'm in CA and I wanted to save a little bit on the sales tax. I'm actually not dealing with Euclid Computer on the replacement of the screen, but one of Fujitsu's authorized service centers, CPU Computer Repair in Irvine, CA. It's only a few minutes away so I figured going through them would be quicker than mailing it back to the vendor.

 

Potatobbq, let's us know how your repaired screen looks once you get your laptop back. Since the technician told you this was how Fujitsu screens looked like, I am afraid the replacement wouldn't be any different although I certainly wish I were wrong here.

And, I agree with you that this is disappointing after all the great things we heard about the Fujitsu screens.

I don't know if this is a new issue with the S7020 refresh. So, it would be helpful to hear from the S7000/S7010 owners if they have the same problem with their screens.

 

That tech has no clue or every Fujitsu display I've seen is a fluke. I've seen probably 30 Fujitsu's but never anything like this.

 

Brian, we might have a bad batch problem here. I will contact P1 and see what they could do to help.

 

I have a s7020D with the same problem. I could learn to live with it, but considering how much I spent, I shouldn't have to. Please let us know what portable one suggests.

Edit: I've got the sxga+

 

Well, I got my S7020D back today. The LCD and the PCB Inverter were replaced, but the screen more or less looks the same, maybe a slight improvement. I don't know if it's a bad batch, or if the screens have looked like this for some time now since there's quite a few of us with screens like this. There is one particular angle with the screen reclined back a bit, where the leakage isn't as obvious, but from most angles, it's pretty visible.

 

Thanks for posting an update. It's now clear that sending the laptops for repair would not solve the issue, at least for now.

 

Could you let us know if you hear anything from P1? I really wonder if this is a bad batch or Fujitsu has maybe switched panels or if we're being nitpicky... because with all the great reviews, I did expect lot from the screen. If anyone has a screen without the light leakage, could you please post some pics?

 

I thought it was normal to have LCD leakage before I bought Fujitsu laptop b/c I saw people posting this kind of pictures. I have to say that the leakage does not bother me much. Of course it would be better without that leakage.

 

This is some very disturbing news. I just ordered a S7020D but it was XGA CV instead of the SXGA. I really hope this is only happening in a few SXGA screens. I bought the Fujitsu mainly because of the screen. Does anyone with the XGA CV screen have this problem? I hope this isn't off the topic. If so, I will start a new thread. THanks

 

My S7020D is with the XGA CV screen and I have the leakage problem.
But the screen is pretty good except the problem.

 

I've been going over various old threads on backlight leakage on diff notebooks and I guess the main thing is everyone has a different tolerance for what's "normal". I'm now thinking our screens are probably normal, but in my case, since my Dell 600M has quite a bit less leakage than my S7020D, I was probably initially more sensitive to it. It's fairly subjective so it's had to judge what's normal and what's not.

 

The issue is normal its not so much light leakage as it is the screens bad vertical viewing angles. it seems to be an issue with 14in and 14in widescreens. in general. if you go over to the asus forum the asus W3V z63a HPdv1000 and others all have the same exact problem. in fact if you watch dark dvd movies on it move your head alittle and you will probably see the colors almost invert. i should note the the asus uses fujitsu screens. but if you move to a 15.4 wide in screen any pc maker the issue completly dissapears.

 

Interesting about the 14 in screen observation. Does anyone have screen problems with their 13 in Fujitsus like the S6240 or older model? Man, I hope I get a problem free screen on my S7020D when it arrives. I was actually thinking about getting the S6240 but I didn't know the screen problems existed till now.

 

read this forum about 14in screen issues this asus uses a fujistu 14.1 in widescreen. http://forum.notebookreview.com/showthread.php?t=17119&highlight=screen
for pics look here
http://forum.notebookreview.com/showthread.php?t=17119&page=2&pp=10&highlight=screen

http://forum.notebookreview.com/showthread.php?t=17119&page=6&pp=10&highlight=screen

remember they arent as bad as the pics suggest but i had a z63a had this screen and dark movies are unwatchable. this is a similar issue im guessing at the 14in on the fujitsu. i just ordered a s6240 hoping doesnt have this issue i dont think it will though.

 

Well, I talked to Ivan at P1. He said he could take the laptop back and refund me the cost minus $45 initial shipping charge assuming the laptop is in new condition with all the documents, software returned within the 30 days from shipment date. You are also required to pay the shipping cost to return the laptop to P1.

He said the problem is less noticable with the CV screens because of their brightness.

Anyway, I decided to keep mine because first I got used to the screen, and second I like to have the SXGA+ resolution.

 

My friend is considering either a E8010 or S7020. He was telling me how he enjoys watching DVDs on his laptops. Will this issue be resolved?

 

Its not an issue because its just the way the screens are its an attribute of them i would have to guess that they will not be changed not untill its replaced with a completely new model laptop model. and even then who knows if it will have it.

 

I 've just bought S7020D SXGA+ and suffer from the same problem.

After reading the review I assume there is nothing we can do with it. Pitty.

 

I bought the older model s7010d from fujitsu with the CV screen. I am assuming that it is the same with everyone else's screen because it seems to have the same problems. Movies in general are unwatchable, no matter what angle, because all the blacks are one solid negative color or get a brighter negative when I move from center. The lighting is very uneven throughout. This is my third laptop within the past 6 months so I've had some experience with laptop lcd qualities. All I have to say is the current fujitsu screen in my s7010D is the worse screen I have seen. I am at a university taking engineering courses and most of the time you're sitting around in a big auditorium style classroom with every row having at least one nerd with a laptop. By far the fujitsu is the worst of them all. I can't believe they would pair such a good machine with such a sh*tty screen. I thought they had a reputation to uphold. My loathing of this screen is beyond words. I've sent it to portableone and am crossing my fingers that they will hopefully replace it with a better one. All the reviews have said how stellar the CV screen is and I think it once was, but now fujitsu has made a turn for the worst in implementing this "new" lcd screen. Man I don't want to buy another laptop again. Why? Why?????? I am the unluckiest person alive!

 

I just got back my screen from t3 / portableone. Although I don't really have a side by side comparison, I think the whole dirty appearance has been eliminated but the bad viewing angles are still there. I will have to test out some movies to see how bad the negatives are but usually I can push it down sloping towards me to eliminate it for just video clips.

 

Err, can I ask a Question ... is CV here means Crystal View and what is SXGA ?

Well I have a S6240 ... I am pretty shock to know such problems are happening on the notebook you all have purchased ...
Because it is still MIJ that's why I do expect the quality to be high standard ..

Hmm I understand that the CV might cos a little problems for viewing movies or video clips ... but I find it ok at most time. But I guess all glossy screens have such problem ... which is still not solve now.

Yeah the fujitsu screens backlite is bright .. which I find it important because under strong lights or sun light ... it is gonna be very hard for viewing if the backlight is not strong to reflect the opposing light.

if you had seen sony notebook.. you will be shock their backlight is very dim ... the highest bar setting is equal to fujitsu 3rd bar setting.

I'm basing on the notebooks that are sold/selling in Singapore for comparsion.

No matter what, it is best to clarify this problems from the dealers you all purchase from .. I personally made a trip with my boss to fujitsu to check the notebook before I bring it home

 

I've went to a fry's electronics store that showcased both fujitsu and sony laptops. I looked over several sony laptops and they all were just as bright as the fujitsu, if not more so. I don't know about singapore and what models or lcd attachments they might have on their models there. Anyway, viewing angles have nothing to do with the glossy coating on the screen. Whether it gives better viewing angles is subjective but it definitely doesn't deteriorate the angles. Having a crappy base screen is the reason why the angles are bad and I did play with both an s6240 and s2110, both had the same screen and same horrible viewing angles. The s7020 and s7010, however, are on a class of their own because they can't even display shades of black correctly and even though the backlight is strong, it is really strong on the bottom and the rest of the lights gets dimmer and dimmer as you go up. This is coupled with bad angles and you get a really really UGLY screen. The resolution isn't that great either. A 14" with a 1024x768 (xga) is very dotty looking and wished it were a tad bit smaller. The only positive thing I could say is that the glossy coating on the screen is pretty good as it gives it a nice reflective picturesque look but I can still use it in my classes without even noticing the lights up ahead because the reflection is minimal. However, its still just a piece of sh*t underneath.

 

wow. if you go back in the threads you see that people used to rave about the previous versions of the s6000 and s7000. I guess they must have lost something in the upgrades bummer.